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Internal Loss Adjustor

Chubb · Auckland, North Island

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare examples of complex claims you scoped, how you handled disputed facts, and how you balanced fairness with policy limits. Be ready to walk through a sample loss file from first notice to reserve and settlement recommendation.

Fit summary

Strong fit if you want insurer-side claims work with a large global carrier in Auckland and prefer structured investigation over pure sales or underwriting.

Day in the role

As an Internal Loss Adjustor at Chubb in Auckland you would validate policy cover, gather facts on reported losses, quantify indemnity, and recommend settlement or decline within Chubb’s claims standards. Expect file work, insured and broker calls, and clear written recommendations for internal claim owners.

Skills to emphasize

Build strength in policy wording, liability and quantum assessment, investigation notes, negotiation, and NZ insurance practice. No certification list or costs were supplied for this listing.

FAQ from this listing

Is this role remote?

No. The listing marks remote as off; expect Auckland-based work.

What does an Internal Loss Adjustor do at Chubb?

Investigate and quantify insured losses for Chubb claims, then document recommendations inside company process.

Is salary published here?

No salary or market-band data was provided for this listing.

Company facts (cached)

Website: chubb.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Internal Loss Adjustor at Chubb - Auckland, North Island The Opportunity We are currently seeking an experienced Internal Loss Adjuster to join our Property and Masterpiece claims team. As a key member of this dynamic group, you will be responsible for delivering high-quality, market-leading claims experiences for both our customers and brokers. This role is crucial in ensuring that our clients receive the best possible service during their time with us. Core Duties Evaluate and adjust property damage claims to ensure fair and accurate settlements Conduct thorough investigations of loss events to determine cause, extent, and liability Communicate effectively with clients, brokers, and other stakeholders to resolve claims promptly and efficiently Ensure compliance with all relevant regulations and company policies Provide support and guidance to less experienced colleagues as needed What We're Looking For A minimum of 5 years of experience in loss adjusting or a related field Demonstrated ability to handle complex claims with professionalism and integrity Strong analytical, problem-solving, and communication skills Familiarity with insurance policies and claim procedures Prior experience working within the Property and Casualty sector is advantageous but not required About Chubb At Chubb, we pride ourselves on delivering exceptional claims service through expertise, professionalism, and trusted relationships. Our commitment to quality and customer satisfaction sets us apart in the industry. As part of our team, you will have the opportunity to contribute to a culture that values innovation, collaboration, and excellence. Next Steps To apply for this exciting role at Chubb, please complete your application directly on this page. If you encounter any issues or are redirected, please finish submitting your application through our employer's platform. We look forward to hearing from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-14 UTC · getajob.ai