Ingham County Assistance Payments Worker 8-11

Make a tangible difference in the lives of Lansing-area residents as an Ingham County Assistance Payments Worker 8-11 with the State of Michigan, helping families access the public assistance and support services they need to thrive.

About the Role

As an Assistance Payments Worker (Eligibility Specialist) based in Lansing, Ingham County, you will serve as a vital link between Michigan families and the benefit programs designed to support them. This full-time, on-site position centers on accurately determining eligibility for public assistance while connecting individuals with the resources that match their circumstances. It is a people-focused role with real impact, ideal for someone who is detail-oriented, compassionate, and committed to public service.

Key Responsibilities

• Review applications for public assistance and determine the correct type and amount of benefits each individual or family qualifies to receive.
• Evaluate the unique situation and needs of every applicant to ensure they are matched with appropriate programs.
• Provide clear, accurate information so families understand their options and the assistance available to them.
• Make referrals and coordinate contacts with relevant people and agencies to help applicants meet their needs.
• Maintain accurate records and apply program guidelines consistently and fairly.

Qualifications

• Strong attention to detail and the ability to apply eligibility rules accurately.
• Excellent interpersonal and communication skills for working directly with the public.
• Capacity to assess individual and family needs with empathy and sound judgment.
• Comfort organizing information, managing a caseload, and making appropriate referrals.
• A genuine commitment to strengthening Michigan families through public service.

About State of Michigan

The State of Michigan is dedicated to strengthening families and communities across the state by ensuring residents can access the assistance and services they are eligible to receive. As an employer, the State offers meaningful, mission-driven work in Lansing and throughout Ingham County, where your efforts directly support the well-being of Michigan residents.

How to Apply

Ready to build a rewarding career in public service? Submit your application for the Ingham County Assistance Payments Worker 8-11 position with the State of Michigan through the official listing. View the full job listing and apply here.