- Full Time
- Canada
Harris at a glance
harrisburgpa.gov- Founded 1719
SEC filings mentioning "Harris": 10,000+ · SIC industry: Search, Detection, Navagation, Guidance, Aeronautical Sys — search EDGAR
Harris
About Us
Municipal Software Corporation, part of Harris Computer’s Frontline portfolio, is a trusted provider of purpose-built software for local governments. Our flagshipCityViewplatform helps municipalities streamline permitting, licensing, planning, land management, code enforcement, and inspections — replacing paper-based processes with modern, citizen-friendly digital services.
For decades we’ve partnered with cities, counties, and regional agencies across North America to help them serve their communities more efficiently and transparently. As part of Harris Computer — a global vertical market software leader with a long-term ownership philosophy — we combine the stability of an established organization with the focus and agility of a specialized business unit.
Join a team that builds software that genuinely improves how communities’ function.
Key Responsibilities
- Lead the implementation and deployment of applications within customer environments.
- Perform software installations, upgrades, patches, and environment configuration activities.
- Responsible for infrastructure monitoring, system availability, and routine maintenance activities.
- Respond to and resolve customer support requests through phone, email, and ticketing systems.
- Interpret technical problems and determine appropriate troubleshooting and resolution steps.
- Monitor and follow up on customer support issues through resolution.
- Provide internal technical support when required.
- Support Sales and other departments with technical expertise as required.
- Maintain accurate records, status updates, and operational documentation.
- Provide off-hours support as required to maintain service availability.
- Perform database updates, additions, and modifications required to resolve customer issues.
- Recognize software defects and escalate appropriately to Development teams.
AI and Automation Responsibilities
- Utilize approved AI tools to accelerate troubleshooting, analysis, documentation, and operational workflows.
- Identify repetitive operational activities suitable for automation.
- Participate in the development and maintenance of automated operational processes and runbooks.
- Validate AI-generated recommendations prior to implementation.
- Contribute to AI-assisted knowledge management and self-service initiatives.
- Collaborate with Support, Professional Services, Product, and Development teams to improve operational efficiency through automation.
Cloud and Platform Operations
- Support cloud-based (Azure, Expedient and others) and on-premise environments.
- Perform environment provisioning, upgrades, monitoring, and maintenance activities.
- Participate in infrastructure modernization and operational improvement initiatives.
- Assist in maintaining security, reliability, and performance of customer environments.
Salary range $65,000 – $75,000 CAD per year.
To apply for this job please visit himalayas.app.
Explore Harris online
What people say about Harris
- The Unemployable Programmer
- Ask HN: Who wants to be hired? (August 2015)
- Open Letter to Microsoft’s CEO: Don’t Roll Back the Clock on Choice and Control
- Sleeping Through a Revolution
Recent news
- A brain tumor changed Brett Harris’ life but it never changed his baseball dream - USA Today
- Tyasha Harris' 'Trust Me' Take on Fever Locker Room Cohesion Says It All - Sports Illustrated
- James M. Edwards Jr. Obituary Jul 5, 2026 - Harris Funeral Home | Johnstown, PA
- Suzanne Lane Harris - Revels Funeral Home
- Brenda Borne Harris Obituary Jul 6, 2026 - Falgout Funeral Homes
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Canada
Weather right now in Canada: checking… · Local time: · Air quality: · Daylight: · UV index:
Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the second-largest country by total area, with the longest coastline of any country. Its border with the United States is the longest international land border. The country is characterized by a wide range of both meteorologic and geological regions. With a population of over 41 million, it has widely varying population densities, with the majority residing in its urban areas and large areas being sparsely populated. It
🇨🇦 Relocation safety for Canada: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Canada: 6.9% — via World Bank
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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