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Website: bluepeak.com
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Bluepeak is hiring a full-time Inbound Sales & Retention Specialist at its Glendale, Denver location — a frontline role built for driven communicators who want to shape how customers experience next-generation connectivity from the moment they first call to the day service goes live. About the Role As an Inbound Sales & Retention Specialist, you are often the first voice a customer hears and the last reason they stay. You will handle inbound inquiries from prospective and existing subscribers, guide them toward the right service plan, close sales over the phone, and take ownership of the full pre-install customer journey. This is a high-impact, revenue-generating position at the heart of Bluepeak's growth in the Denver metro area. What You'll Do Answer inbound sales calls and convert prospects into Bluepeak subscribers by recommending the right service packages Deliver a consultative, customer-first experience that makes the sign-up process feel simple and welcoming Own the customer relationship from the initial call through successful installation scheduling Identify retention opportunities by engaging with customers considering cancellation and presenting compelling reasons to stay Upsell and cross-sell services where they genuinely fit the customer's needs Accurately capture customer information and update records in CRM tools Collaborate with internal teams to ensure seamless handoffs and a consistent customer experience Consistently meet or exceed individual sales and retention targets What We're Looking For Prior experience in inbound sales, customer retention, or a phone-based customer service role Confident, clear communicator with strong active-listening skills Proven ability to close sales and handle objections in a respectful, solutions-focused way Comfortable working in a structured, metrics-driven environment Proficiency with CRM platforms and basic computer applications Self-motivated with a team-oriented mindset and a genuine interest in helping people High school diploma or equivalent; additional education or telecom experience is a plus About Bluepeak Bluepeak is a broadband provider committed to pushing the boundaries of what's possible for the communities it serves. By bringing reliable, high-speed internet to underserved and growing markets — including Glendale and the broader Denver area — Bluepeak is redefining how people connect at home and at work. Joining the team…
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