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Imaging Scheduling Coordinator – Per Diem

Baystate Health · Springfield, Massachusetts

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare examples of high-volume call handling, resolving double-books or urgent add-ons, protecting PHI, and partnering with clinical teams under time pressure. Ask how per diem shifts are assigned and which scheduling platforms radiology uses.

Fit summary

Strong fit if you are reliable on short-notice shifts, patient-facing, and detail-oriented in healthcare operations. Weigh recent system-wide financial and staffing news against the flexibility of per diem imaging scheduling work.

Day in the role

As a per diem Imaging Scheduling Coordinator at Baystate Health in Springfield, Massachusetts, you would book and reschedule imaging exams, confirm orders and prep instructions, manage no-shows and add-ons, and coordinate with radiology, referring offices, and patients so slots match equipment and staffing.

Skills to emphasize

Build strength in medical scheduling systems, insurance/authorization basics, imaging modality terminology, phone triage, and clear documentation. No certification list or costs were provided for this listing.

FAQ from this listing

Is this role remote?

No. The listing is on-site in Springfield, Massachusetts (remote flag is off).

What does “per diem” mean here?

Coverage as needed rather than a fixed full-time schedule; confirm shift patterns with the hiring team.

What is Baystate Health facing in the news?

Reports cite budget pressure and layoffs, a class-action matter advancing in court, and a strategic Oracle Health collaboration—check current local coverage for details.

Company facts (cached)

Website: baystatehealth.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Baystatehealth is hiring an Imaging Scheduling Coordinator - Per Diem in Springfield, Massachusetts. This full-time opening puts you at the center of appointment coordination for imaging services, serving candidates searching for Imaging Scheduling Coordinator - Per Diem jobs in Springfield, Massachusetts or Baystatehealth careers near me. Position Summary The Imaging Scheduling Coordinator - Per Diem role at Baystatehealth in Springfield, Massachusetts centers on organizing and maintaining accurate calendars so that imaging appointments proceed without unnecessary delays. Working full time, you will handle the volume of scheduling requests that come into a busy environment, keeping both patients and clinical teams informed. Success in this coordinate position depends on clear phone and electronic communication paired with careful attention to timing and details that keep the flow of appointments steady. What You'll Do Book, confirm, and adjust imaging appointments in the department schedule while tracking available slots Contact patients to share preparation instructions, arrival details, and any required changes Coordinate with physicians and clinical staff to accommodate urgent or same-day imaging needs Enter and update appointment data, insurance notes, and related documentation in the system Handle reschedule and cancellation calls promptly and reassign open times to other patients when possible Answer incoming inquiries about Imaging Scheduling Coordinator - Per Diem processes and resolve routine conflicts Who We're Looking For Strong customer-service skills and the ability to manage multiple phone or electronic contacts throughout a full-time day Solid organizational habits for tracking several calendars and deadlines simultaneously Comfort with common office software and electronic scheduling tools Clear written and spoken communication suitable for diverse patient populations in Springfield, Massachusetts Familiarity with basic medical or imaging terminology that supports accurate appointment placement Dependable attendance and flexibility for the demands of a Per Diem full-time schedule Why Join Baystatehealth Baystatehealth is hiring for this role and offers a supportive team environment. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-07-17 UTC · getajob.ai