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Strong fit if you like fast-paced coordination in a field-service setting: calm phone presence, detail on schedules, and comfort supporting HVAC technicians and customers on-site in Royal Oak rather than remote work.
As an HVAC Service Coordinator at Arctic Air, Inc. in Royal Oak, you would typically schedule and dispatch service technicians, take customer calls, open and track work orders, coordinate parts and priority jobs, and keep techs and customers aligned on timing and status throughout the day.
Useful foundations for this title include HVAC service workflow literacy, dispatch/scheduling software, clear phone and written communication, work-order accuracy, and basic parts/inventory coordination. No certification resources were provided in the source data for this listing.
No. The listing is on-site in Royal Oak, Oakland County (remote flag is 0).
Coordinate service work—dispatch, scheduling, customer contact, and work-order tracking—for Arctic Air, Inc.’s HVAC operations.
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HVAC Service Coordinator at Arctic Air, Inc. in Royal Oak, Oakland County Role Overview We are seeking a highly organized and customer-focused Service Coordinator to join our team. At Arctic Air, Inc., we’re committed to delivering maximum value to our customers by providing reliable, high-quality HVAC service solutions to commercial clients. <h2-Core Duties Coordinate and manage service appointments for technicians Ensure timely and accurate communication with both internal team members and external clients Process service requests and maintain detailed records of all activities Support the sales team in pre-appointment customer interactions Handle administrative tasks related to scheduling, invoicing, and reporting <h2-What We're Looking For A minimum of 3 years of experience in HVAC service coordination or a related field Strong organizational skills with the ability to manage multiple tasks simultaneously Excellent communication and interpersonal skills, both written and verbal Familiarity with HVAC systems and terminology is preferred but not required A proven track record of customer satisfaction in a service-oriented role Working at Arctic Air, Inc. At Arctic Air, Inc., we offer a dynamic work environment where your contributions are valued. Our team is dedicated to providing exceptional service and support to our clients. We believe in fostering a culture of collaboration and continuous improvement. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to avoid any delays in processing your application.
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