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Strong fit if you like structured phone work, people problems, and precise notes more than desk-bound admin alone. On-site in Maryland Heights (remote flag is off), so reliability and local commute matter as much as HR interest.
As an HR Call Center Representative for Integrated Resources, Inc. in Maryland Heights, a typical day centers on inbound/outbound employee and candidate calls: verifying employment details, answering benefits/policy FAQs within scripted guidance, logging tickets, escalating sensitive issues, and keeping CRM notes accurate for recruiters and HR partners.
Prioritize clear phone etiquette, active listening, accurate case notes, basic HR vocabulary (onboarding, PTO, I-9 awareness), and calm de-escalation. No certification list was provided in CERTS for this posting.
DATA marks remote as 0, so plan for on-site or local work in Maryland Heights, Saint Louis County, Missouri.
Reliable company profile detail is not in the supplied DATA; evaluate the HR call-center duties and interview answers rather than third-party noise.
CERTS lists no family or resources for this posting, so none are specified here.
HR Call Center Representative at Integrated Resources, Inc in Maryland Heights, Saint Louis County Role Overview The HR Call Center Representative position at Integrated Resources, Inc is a part-time role based in Maryland Heights, Missouri. This 10-month contract involves working Monday through Friday from 7:00 AM to 3:30 PM. As an HR Call Center Representative, you will be responsible for addressing employee inquiries related to benefit programs and human resource policies. Your tasks include providing assistance with disability, health, and life benefits, paid time off, and retirement plans. Responsibilities Respond to employee questions regarding various HR-related matters including benefits and policies Provide detailed information on company benefit programs such as health, life, and disability insurance Assist with processing requests for paid time off (PTO) and other leave related issues Support employees in understanding retirement plan options and procedures Maintain confidentiality and adhere to all HR policies and procedures Document interactions accurately in the company’s records management system Requirements Minimum of a high school diploma or equivalent; college degree preferred Strong communication skills with the ability to articulate complex information clearly and concisely Excellent customer service orientation with a focus on maintaining employee satisfaction Familiarity with HRIS systems and benefit administration tools is advantageous Prior experience in human resources, call center operations or related field preferred but not required Ability to work effectively under pressure and manage multiple tasks simultaneously More About Integrated Resources, Inc Integrated Resources, Inc is a leading provider of integrated resource management solutions. Our mission is to support our employees through comprehensive HR services that enhance their well-being and career development. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-27 UTC · getajob.ai