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Be ready to walk through how you resolve a benefits discrepancy, protect sensitive data, and explain a plan change to a non-HR employee. Expect scenarios on open enrollment volume, life-event deadlines, and balancing empathy with policy. Prepare concise examples of systems you have used and how you double-check transactions before they hit payroll.
A strong fit is detail-oriented, patient with employee questions, and steady under seasonal volume. Experience in benefits administration, HR support, or high-accuracy clerical work in a public or education setting is especially relevant for this Atlanta Public Schools hourly specialist role.
As an Hourly Specialist Health Benefits at Atlanta Public Schools, your day typically centers on employee benefits transactions and questions. You may process enrollments and changes, verify eligibility, answer staff inquiries about health plans, coordinate with carriers or internal HR systems, and document cases accurately so coverage and payroll deductions stay correct during open enrollment and year-round life events.
Prioritize accuracy with eligibility rules, HIPAA-aware handling of personal health information, comfort with HRIS/benefits portals, and calm phone or ticket-based customer service. Strengthen spreadsheet literacy, deadline tracking during open enrollment, and plain-language explanations of deductibles, premiums, and qualifying events. No certification list or costs are provided in the source data for this posting.
The listing indicates an on-site (non-remote) position with location given as the United States; confirm work site and schedule with Atlanta Public Schools.
It typically means non-exempt pay for transactional benefits work—enrollments, changes, inquiries, and carrier or HRIS coordination—rather than strategic total-rewards design.
Accuracy, confidentiality, benefits or HR systems experience, and clear communication with employees under deadlines such as open enrollment.
Website: atlantapublicschools.com
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Hourly Specialist Health Benefits at Atlanta Public Schools - US Role Overview The Hourly Specialist (Health Benefits) plays a crucial role in the administration of health and wellness benefits for Atlanta Public Schools. Under the direction of the Assistant Director (Benefits and Risk Management), this position is responsible for ensuring the effective and consistent resolution of health benefit issues, maintaining compliance with relevant regulations, and providing exceptional customer service to employees. Key Responsibilities Administer and manage health and wellness benefits programs in accordance with company policies and regulatory requirements. Provide accurate and timely support for claims processing, enrollment, and open enrollment activities. Collaborate with internal stakeholders to ensure seamless communication and resolution of benefit-related inquiries. Stay updated on changes in healthcare regulations and implement necessary updates to the benefits program. Conduct training sessions for employees on health and wellness programs as needed. What We're Looking For A minimum of 2 years of experience in a similar role, preferably within an educational setting or public sector organization. Strong customer service skills with the ability to handle sensitive information confidentially and professionally. Excellent communication and interpersonal skills for effective collaboration with team members and employees. Familiarity with healthcare regulations such as HIPAA and ACA is a plus. Working at Atlanta Public Schools Atlanta Public Schools offers a dynamic work environment committed to the education and well-being of its students. As part of our team, you will have the opportunity to contribute to a mission-driven organization that values diversity, equity, and inclusion. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately for consideration.
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