TEKsystems c/o Allegis Group
TEKsystems c/o Allegis Group — South Boston, Suffolk County
Help Desk Supervisor Location: Boston, MA (Onsite) Top Requirements (Must-Have) 5 years of Help Desk / Service Desk experience Prior experience leading or mentoring technicians Strong understanding of SLA management and ticket metrics Experience reviewing dashboards/reports and driving improvements Experience building and maintaining knowledge base documentation Big Plus Exposure to automation and…
To apply for this job please visit www.adzuna.com.
Working in South Boston, Suffolk County
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