Print / Save PDF Back to job

Guest Service & Sales Representative – PM Full-Time – Fairfield Inn & Suites Herndon

Bfsaulhotels · Herndon, Virginia

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Fit summary

Strong fit if you like evening hospitality work, calm under lobby traffic, and light sales alongside guest care at a Herndon Fairfield Inn.

Day in the role

As a PM Guest Service & Sales Representative at Fairfield Inn & Suites Herndon for Bfsaulhotels, expect evening check-ins, guest requests, upselling rooms or packages, and handoffs to overnight staff while keeping the front desk and lobby running smoothly.

Skills to emphasize

FAQ from this listing

Is this role remote?

No. It is an on-site PM full-time post at Fairfield Inn & Suites Herndon.

Who is the employer?

Bfsaulhotels (B. F. Saul Company Hospitality Group), which operates this Fairfield Inn and other regional hotels.

What does the PM schedule usually mean?

Afternoon-to-evening coverage focused on arrivals, guest issues, and sales before overnight turnover.

Company facts (cached)

Website: bfsaulhotels.com

Public cache only — not an employee review.

Role overview (listing rewrite)

GUEST SERVICE & SALES REPRESENTATIVE - PM FULL TIME - Fairfield Inn & Suites HerndonBFSaulhotelsHerndon, Virginia The Opportunity This role at B. F. Saul Company Hospitality Group offers a unique opportunity to join a team of over 1,000 hospitality professionals in managing guest experiences across more than 20 business-class hotels. As a Guest Service & Sales Representative, you will be responsible for providing exceptional service by anticipating and addressing guests' needs, processing check-ins/outs, and assisting with reservations and requests. Day-to-Day Responsibilities Anticipate and exceed guest expectations through creative solutions Process check-ins and check-outs in a timely manner Assist guests with reservations and special requests Maintain high standards of quality to ensure guest satisfaction Skills & Qualifications Strong customer service skills Excellent communication abilities, both verbal and written Able to work effectively in a fast-paced environment Proficiency in Microsoft Office Suite or similar software Previous experience in hospitality or related field preferred but not required Why Join Bfsaulhotels B. F. Saul Company Hospitality Group is committed to excellence and offers a dynamic work environment with opportunities for growth within its extensive portfolio of hotels. Our team values enthusiasm, professionalism, and dedication to providing top-notch service. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

Generated for personal interview prep · 2026-08-26 UTC · getajob.ai