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Strong fit if you enjoy face-to-face guest contact, multitasking at a front desk, and precise records. On-site only in the Rumford/Providence County area; company profile data for The Darling Group was not provided.
As a Guest Service Representative at The Darling Group in Rumford, a typical day centers on front-desk hospitality work: greeting and registering guests, assigning rooms, issuing keys, and confirming reservations. You verify payment, track room availability and guest accounts, and loop in housekeeping or maintenance when issues arise.
You greet and register guests, assign rooms, issue keys, take and confirm reservations, verify payment, and keep room and account records—calling housekeeping or maintenance when guests report problems.
No. The listing is on-site in Rumford, Providence County, Rhode Island.
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The Darling Group - Guest Service Representative (Front Desk) - Rumford, Providence County The Opportunity Join The Darling Group, a fourth-generation family-owned company with a rich hospitality legacy dating back to 1929. As a full-time Guest Service Representative at our front desk in Rumford, you will be the first point of contact for guests and play a crucial role in ensuring their memorable experiences. Your responsibilities include greeting visitors warmly, addressing inquiries, managing reservations, and maintaining a welcoming environment. Day-to-Day Responsibilities Greet guests with a warm smile and provide exceptional customer service <li-Assist with check-in/check-out procedures for hotel guests <li-Manage guest inquiries and resolve any issues promptly <li-Process reservations and manage room bookings <li-Establish rapport with visitors to ensure their satisfaction Skills & Qualifications Excellent communication skills, both verbal and written <li-Strong customer service orientation and a positive attitude <li-Familiarity with hotel operations and front desk procedures <li-Efficient in managing multiple tasks simultaneously <li-Able to work well under pressure in fast-paced environments About The Darling Group The Darling Group is a family-owned hospitality company that has been serving the community since 1929. Our commitment to providing memorable guest experiences and our dedication to the local community are at the heart of everything we do. As part of our team, you will be contributing to a legacy of excellence in customer service. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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