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Be ready to describe how you handle busy doors, difficult guests, and clear handoffs to colleagues. Prepare short examples of calm communication, punctuality for part-time shifts, and learning a fixed service ritual or script. Ask how HighHouse defines the Ritual role’s duties, training, and peak-hour expectations.
Best suited to candidates comfortable with on-site, guest-facing hospitality in Singapore who can work part-time shifts with poise and consistency. Strong fit if you enjoy front-of-house energy more than kitchen or purely administrative work.
As a part-time Guest Relations Officer (Ritual) with OUE Restaurants Pte Ltd at HighHouse, you would focus on welcoming and guiding guests through the venue’s ritual or service flow. A typical shift may include greeting arrivals, seating or queue coordination, answering questions about the experience, keeping the floor calm and organised, and handing over smoothly to service or bar teams. Expect standing work, polite problem-solving, and close attention to house standards during peak periods.
No. The listing is for Singapore and is not marked remote, so expect on-site work at the venue.
It points to a structured guest experience or service sequence at HighHouse rather than a generic reception desk; confirm exact steps with the employer.
OUE Restaurants Pte Ltd is listed as the company; HighHouse appears as the brand or outlet in the job title.
Guest Relations Officer (Ritual) - Part Time at OUE Restaurants Pte Ltd in Singapore Role Overview The role of a Guest Relations Officer involves understanding each guest’s needs and preferences to provide personalized service. This includes coordinating reservation requests with the team, contributing to the smooth and efficient running of the guest experience journey, establishing and maintaining positive customer contact at the restaurant/club, recognizing VIP and regular guests, and communicating guest comments to the Guest Relations Managers. Your Responsibilities Understand each guest’s needs and preferences to provide personalized service Coordinate reservation requests with the team Contribute to the smooth and efficient running of the guest experience journey Establish and maintain positive customer contact at the restaurant/club Recognize VIP and regular guests Communicate guest comments to the Guest Relations Managers Skills & Qualifications The ideal candidate should possess excellent communication skills, be able to handle multiple tasks efficiently, have a good understanding of customer service principles, and demonstrate strong interpersonal abilities. Previous experience in hospitality or related fields is advantageous. More About OUE Restaurants Pte Ltd OUE Restaurants Pte Ltd is dedicated to providing exceptional dining experiences through its diverse portfolio of restaurants and clubs. We are committed to creating memorable moments for our guests, ensuring that every interaction leaves a lasting positive impression. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all details are accurate and comprehensive to increase your chances of selection.
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