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Front Office Receptionist-FT-Physical Therapy

Revere Health · Salem, UT

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through front-desk scenarios: a late patient, a billing question, or a full schedule. Emphasize accuracy, privacy, and how you support therapists without inventing clinical advice. Ask how Salem PT volume, software, and training work for new receptionists.

Fit summary

Strong fit if you like structured clinic days, patient-facing service, and precise admin work in outpatient physical therapy—not remote work (on-site Salem, UT).

Day in the role

As a full-time front office receptionist for physical therapy in Salem, UT, you are the first face patients meet. Typical work includes check-in and scheduling, verifying insurance and demographics, answering phones, coordinating therapist schedules, collecting copays, and keeping the waiting area and front desk running smoothly so PT visits start on time.

Skills to emphasize

Build reliability on phones and in-person service, EHR/scheduling accuracy, HIPAA-aware handling of patient info, insurance basics, and calm multitasking during busy clinic hours. No specific certifications were provided for this role family.

FAQ from this listing

Is this role remote?

No. The listing is on-site in Salem, UT (remote = 0).

What does the front office support?

Physical therapy operations: reception, scheduling, check-in, and day-of coordination for PT patients.

What company is hiring?

Revere Health, a Utah physician-owned health system (reverehealth.com).

Company facts (cached)

Website: reverehealth.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Reverehealth is hiring a Front Office Receptionist-FT-Physical Therapy-Salem for its full-time on-site position in Salem, UT. This role places you at the center of patient welcoming and daily coordination, helping create an organized and professional experience from the moment people arrive. What This Role Involves As the Front Office Receptionist-FT-Physical Therapy-Salem with Reverehealth in Salem, UT, you become the primary contact for outstanding service while keeping front-desk operations efficient. The position combines warm interpersonal interaction with precise administrative support so clinical teams can focus on care. You will work on site every day, balancing telephone traffic, walk-ins, and record updates in a steady-paced physical therapy setting. Key Responsibilities Greet patients and visitors promptly and guide them through check-in procedures Answer multi-line telephones, take accurate messages, and direct calls to the appropriate staff Schedule, reschedule, and confirm physical therapy appointments using the practice calendar Collect and update patient demographic and insurance details at every visit Verify coverage eligibility and process copayments or outstanding balances courteously Prepare charts, release forms, and other paperwork needed for the day Maintain a tidy, well-stocked reception area and ensure HIPAA-compliant handling of all records Coordinate closely with therapists and clinical assistants to keep patient flow on track Qualifications High school diploma or equivalent required Prior front-desk, reception, or customer-service experience preferred; medical or physical-therapy office background is a plus Clear verbal and written communication skills with a professional, patient-centered approach Comfort using computers, multi-line phones, electronic scheduling tools, and basic office software Proven ability to multitask, stay organized, and remain calm during busy periods Reliable attendance and willingness to work full time on site in Salem, UT Why Join Reverehealth Reverehealth is hiring for this role and offers a supportive team environment. The Front Office Receptionist-FT-Physical Therapy-Salem opening in Salem, UT lets you grow practical administrative skills while contributing to a positive daily experience for both patients and colleagues. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-07-17 UTC · getajob.ai