Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready for scenarios on handling a busy rush, dealing with a dissatisfied guest, and prioritising tasks with limited staff. Ask how WSH structures training, shifts, and front-of-house standards at this site.
Strong match if you enjoy customer contact, pace, and hands-on service in hospitality rather than remote desk work. Thin public data on this exact site—use the interview to confirm hours, venue type, and team size.
As a Front of House Assistant for WSH Group, expect guest-facing hospitality work: greeting and seating, taking orders, serving food and drinks, clearing and resetting tables, handling simple payments or till tasks, and keeping dining areas tidy. You support chefs and managers so service runs smoothly during busy meal periods in a foodservice setting.
Useful foundations: clear communication, calm multitasking, food hygiene awareness, basic till/POS comfort, and reliable teamwork. No specific certification list or costs were supplied for this listing.
No. The listing is for Llantwit Major, South Glamorgan, with remote set to off-site/on-premise work.
Public items describe a UK foodservice/hospitality group expanding via dining acquisitions and greener supply partnerships—not software or unrelated brands sharing the “WSH” initials.
No verified pay band, Glassdoor/Indeed ratings, or employee review data were included in the source pack for this enricher.
Website: wsh.com
Occupational safety and health (OSH) or occupational health and safety (OHS) is a multidisciplinary field concerned with the safety, health, and welfare of people at work. OSH is related to the fields of occupational medicine and occupational hygiene and aligns with workplace health promotion initiatives. OSH also protects all the general public who may be affected by the occupational environment.
Public cache only — not an employee review.
Join WSH Group as a Part Time Front of House Assistant in Llantwit Major, South Glamorgan. We're seeking a welcoming, attentive individual to deliver excellent customer service in our busy customer-facing environment, where you'll be the first point of contact creating positive impressions every single day. What This Role Involves As a Front of House Assistant, you'll be the friendly face greeting visitors and managing customer interactions at the heart of our operation. This part-time position is ideal for someone who genuinely enjoys working with people and takes pride in providing a smooth, welcoming experience from the moment someone walks through the door. You'll coordinate with colleagues across the team to ensure everything runs smoothly whilst maintaining a calm, professional demeanor even during busy periods. Your Responsibilities Greet customers and visitors with warmth and professionalism Answer enquiries and direct people to the appropriate departments or staff members Manage appointment scheduling and maintain clear records Handle administrative tasks including filing, data entry, and correspondence Maintain a tidy, welcoming reception area and common spaces Respond to telephone and email queries promptly and courteously Support team members with customer-facing duties as needed Resolve routine customer concerns or escalate complex issues appropriately Requirements Excellent communication skills with a naturally friendly, professional manner Strong organisational abilities and attention to detail Reliability and willingness to be a flexible, supportive team member Comfortable using office technology and standard computer systems Ability to multitask and remain patient during busy times Customer service experience is valuable but we'll consider enthusiastic candidates willing to learn About the Company WSH Group operates at the forefront of customer service excellence, delivering quality experiences across multiple locations. We value team members who share our commitment to professionalism and genuine customer care. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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