Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Strong fit if you enjoy face-to-face guest service in a hotel setting and can stay organized under peak arrival pressure at a Delaware North property in Gardiner.
As Front Desk Clerk at The Ridgeline Hotel in Gardiner, you check guests in and out, answer phones and inquiries, handle reservations and room assignments, and keep the lobby welcoming. For Delaware North lodging properties, the role centers on accurate property systems, clear communication, and smooth handoffs with housekeeping and guest services during busy check-in and check-out windows.
Delaware North, a hospitality and food-service company founded in 1915 and headquartered in Buffalo, New York.
The Ridgeline Hotel in Gardiner, Park County; the listing is on-site, not remote.
Coverage notes Delaware North’s $1 million gift supporting Buffalo’s Olmsted Parks Conservancy endowment.
Website: delawarenorth.com
Delaware North is an American multinational food service and hospitality company headquartered in Buffalo, New York. The company also operates in the lodging, sporting, airport, gambling, and entertainment industries. The company employs over 55,000 people worldwide and has over $3.2 billion in annual revenues.
Public cache only — not an employee review.
Join Delaware North as a Front Desk Clerk at The Ridgeline Hotel in Gardiner, Montana, where you'll deliver exceptional hospitality and create memorable first impressions for every guest who walks through our doors. This full-time position is ideal for someone who thrives in a dynamic hotel environment and genuinely enjoys building connections with visitors from around the world. About the Role As a Front Desk Clerk at The Ridgeline Hotel, you'll be the welcoming face of our property, managing guest check-ins and check-outs while ensuring every interaction reflects our commitment to outstanding service. You'll handle inquiries with professionalism and warmth, provide information about hotel amenities and local attractions, and resolve any guest concerns promptly and courteously. What You'll Do Greet arriving and departing guests with genuine hospitality and enthusiasm Process guest registrations, manage room assignments, and collect necessary information accurately Answer phones, respond to inquiries, and address guest questions about rooms and services Maintain the front desk area, ensuring it remains organized, clean, and welcoming Provide recommendations for dining, activities, and attractions in the Gardiner area Assist with special requests and coordinate with hotel departments to ensure guest satisfaction Handle payment transactions and billing inquiries with attention to detail Support hotel operations by assisting with light administrative tasks as needed What We're Looking For Friendly, outgoing personality with genuine enthusiasm for guest interaction Strong customer-service focus and commitment to exceeding guest expectations Excellent communication skills and ability to listen actively and respond thoughtfully Reliability, punctuality, and professional demeanor in all guest interactions Ability to multitask and remain calm during busy periods Basic computer proficiency and willingness to learn hotel management systems Flexibility and adaptability in a fast-paced hospitality environment About Delaware North Delaware North is a leading hospitality and service company that operates iconic properties across North America. At The Ridgeline Hotel in Gardiner, we're committed to providing guests with exceptional accommodations and experiences near Yellowstone National Park. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-07-15 UTC · getajob.ai