- Full Time
- New York Office
Aircall at a glance
aircall.se- Founded 2004
SEC filings mentioning "Aircall": 4 — search EDGAR
Aircall
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
About the Team
Aircall’s Forward Deployed Engineering team connects our innovative AI Agents technology to real-world SMB workflows. We turn possibility into production — delivering automation that improves customer experience, boosts productivity, and unlocks new business value. Working cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success, the team ensures every deployment delivers measurable impact. This is a dynamic, hands-on role at the intersection of technical consulting, project leadership, and AI adoption strategy. You don’t need to be a full-time software engineer, but you should be fluent in APIs, very confident managing technical projects, and eager to continuously learn, build, and scale new models that empower both customers and teammates.
About the Role
As a Forward-Deployed Engineer, you’ll own the end-to-end delivery of technically sound, low-code AI solutions for Aircall customers. You’ll design, implement, and operationalize workflows that connect the AI Agent with CRMs, help desks, and communication tools. You’ll also play a key role in driving team upskilling, building reusable frameworks, and leading cross-functional initiatives that improve how Aircall deploys AI at scale. This is a hands-on role where you’ll translate customer challenges into scalable technical solutions, working directly with Product and Engineering to refine Aircall’s platform and accelerate adoption.
Please note, this is not a software engineering role. This is a hybrid, revenue driving role across Solutions Engineering, Software Engineering, Consulting, Professional Services, and Product Ownership
To apply for this job please visit jobs.lever.co.
Terms used in this posting
- hybrid
- A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.
Explore Aircall online
What people say about Aircall
- Ask HN: What VOIP provider do you use for your startup?
- Dear startups, stop being afraid to show a phone number on your website
Recent news
- Aircall Revenue 2025: $175M ARR, $1B Valuation - GetLatka
- Aircall Review 2026 - Business News Daily
- Aircall Acquires Vogent to Advance Its AI Voice Agent Built Natively into Business Phones - Business Wire
- Aircall VoIP review 2026 - TechRadar
- Aircall Acquires Piper AI to Expand Revenue Intelligence and Sales Automation Capabilities - citybiz
Aggregated from public discussions and news; opinions are the authors’ own.
Working in New York Office
Weather right now in New York Office: checking… · Local time: · Air quality: · Daylight: · UV index:
- Elevation 24m (79 ft)
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