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Prepare examples of retail volume management, food-safety incidents handled correctly, labor control under peaks, and conflict resolution with staff or guests. Ask how UNC Asheville retail outlets are structured, KPIs (speed, waste, satisfaction), and how Compass partners with campus dining leadership.
Strong fit if you enjoy hands-on campus retail leadership, standards and safety, and coaching teams for Compass Group on a university account in Asheville—not a desk-only or remote role.
As Food Service Manager II (Retail) for Compass Group at UNC Asheville, you would oversee daily retail food operations: opening/closing, staffing and coaching associates, food safety and cash controls, inventory and ordering, service quality during peak student traffic, and coordination with campus facilities. The day mixes floor presence, compliance checks, and problem-solving so retail outlets stay stocked, clean, and on brand.
Build depth in food safety, retail P&L basics, labor scheduling, inventory, and guest recovery. Practice coaching under volume and documenting standards. No certification list was provided for this posting; pursue only credentials your employer requires or reimburses.
Compass Group, North America—part of Compass Group’s global contract foodservice business—operating retail dining at UNC Asheville.
No. The listing is on-site in Asheville, Buncombe County, North Carolina.
Unit-level leadership of retail food outlets: people, product, cash, safety, and daily service rather than pure corporate staff work.
Website: complaintsboard.com
Compass Group plc is a British multinational contract foodservice company headquartered in Chertsey, England. It is the largest contract foodservice company in Europe, employing over 590,000 people as of September 2025. It serves meals in locations including offices and factories, schools, universities, hospitals, major sports and cultural venues, mining camps, prisons and offshore oil platforms. Compass Group is listed on the London Stock Exchange, as a constituent of the FTSE 100 Index. As of July 2025, it has one of the highest market capitalisations on the London Stock …
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FOOD SERVICE MANAGER II - RETAIL at Compass Group, North America in Asheville, Buncombe County About This Position The Food Service Manager II is responsible for overseeing the day-to-day operations of food service facilities at the University of North Carolina Asheville. This role involves managing staff, ensuring compliance with health and safety regulations, and maintaining high standards of customer service and quality in all culinary offerings. Key Responsibilities Supervise and train food service staff to ensure efficient operations and adherence to company policies and procedures. Develop and implement menu plans that meet nutritional guidelines and student preferences, ensuring a diverse range of meal options. Monitor inventory levels, manage purchasing, and control costs while maintaining quality standards. Ensure compliance with health codes, OSHA regulations, and other relevant laws to maintain a safe working environment for staff and students. Collaborate with campus partners to enhance the dining experience and support university events. What We're Looking For A minimum of 3 years of management experience in food service operations, preferably in a retail or higher education setting. Strong leadership skills, including the ability to motivate and mentor staff effectively. Excellent communication and interpersonal skills for interacting with students, faculty, and other stakeholders. Knowledge of food safety regulations and experience with inventory management systems. A passion for providing exceptional customer service and a commitment to quality culinary experiences. Working at Compass Group, North America At Chartwells Higher Education, we are dedicated to re-inventing the on-campus dining experience. Our team is committed to setting new standards by investing in high-tech, food-infused social spaces that bring people together. As a Food Service Manager II, you will be part of a dynamic organization that values innovation and excellence. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit your resume and any relevant documents as prompted.
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