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Expect questions on hands-on diagnostics, ticket hygiene, and calm customer communication under time pressure. Be ready to walk through a past field fix end-to-end: symptoms, tools, root cause, and verification. Highlight reliability on-site, basic networking/PC hardware comfort, and safe work practices in shared facilities.
Strong fit if you prefer on-site technical work over desk-only roles, can travel locally around Fort Hood, and stay organized when juggling tickets. Aciedge’s Field Support Technician title signals practical problem-solving and customer-facing support more than pure remote helpdesk work.
As a Field Support Technician at Aciedge in Fort Hood, TX, a typical day centers on on-site troubleshooting: diagnosing hardware, network, or equipment issues in the field, swapping parts, documenting tickets, and coordinating handoffs with remote support. Work is on-location (not remote), so travel between customer or base-adjacent sites, safety checks, and clear customer updates usually fill the shift.
No. The listing is for Fort Hood, TX with remote set to off, so plan on in-person field work.
The location data points to the Fort Hood / North Clear Creek Road area in Coryell County, Texas (display ZIP 76540).
No certification family or paid resources were provided for this listing; confirm any must-haves directly with Aciedge during the process.
Aciedge is hiring a Field Support Technician for a full-time role based in Fort Hood, TX, focused on hands-on assistance with tactical radio systems and related C5ISR gear for government users. About This Position As a Field Support Technician with Aciedge near Fort Hood, TX, you will deliver independent field-level troubleshooting, installation, and upkeep for C5ISR equipment while contributing to New Equipment Training (NET) efforts that back PM Tactical Radio (PM TR). This full-time position places you at the center of ensuring tactical communications remain mission-ready, supporting broader Army priorities through careful analysis, testing, and vendor coordination. Candidates drawn to Field Support Technician careers in the Fort Hood area will find a chance to apply practical technical judgment in a structured team setting. Day-to-Day Responsibilities Deliver communications engineering insight to PEO C3T as it develops technical and policy answers for enterprise-wide and local C4ISR issues facing current and future Army forces. Conduct analysis, assessments, and formal test evaluations of promising high-payoff communications options that align with the PEO C3T global warfighter C4ISR support strategy. Carry out trade-off studies for system-level design choices and material purchases of tactical communication systems, then implement and validate the chosen methods and equipment. Watch and resolve sophisticated hardware and software issues that arise inside technical control facilities. Coordinate with vendor service teams so that problems escalate properly during outages or periods of reduced system performance. Perform quality-assurance reviews and evaluations of both newly introduced and existing software products. Requirements Bring energy and enthusiasm that lift daily work, team exchanges, and overall mission progress. Demonstrate persistence and a strong work ethic that produces complete, polished results while staying mission-focused and asking clarifying questions until root causes are clear. Respect varied opinions, beliefs, and cultures; listen carefully, share ideas, and contribute insights both independently and as part of a group. Speak with clear conviction, grounding arguments in understanding and presenting them respectfully. Look past surface descriptions to investigate how systems truly function and to connect previously unrelated elements. Arrive prepared to engage with time-sensitive tasks and deliver analytical contributions on schedule. Uphold legal, ethical, and professional standards…
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