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Field Service Technician – Newcastle (ATR-F232)

Komatsu Australia PTY Ltd · Newcastle Region, New South Wales

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare concrete examples of on-site fault diagnosis, working alone under time pressure, and following site safety rules. Be ready to explain how you troubleshoot breakdowns, communicate with customers, and decide when a machine must be stopped versus repaired in place.

Fit summary

A strong fit if you prefer hands-on field work around the Newcastle Region, can travel between customer sites, and can represent Komatsu Australia with clear, practical communication.

Day in the role

As a Field Service Technician for Komatsu Australia Pty Ltd in Newcastle, a typical day is spent on customer sites diagnosing, repairing, and maintaining equipment. Mornings often start with job briefings and parts checks, then travel to sites for mechanical, hydraulic, or electrical faults.

FAQ from this listing

Is this role remote?

No. The listing is field-based in the Newcastle Region, New South Wales.

Where is the work located?

Newcastle Region, NSW, in the broader Newcastle–Maitland area.

What does the title usually mean day to day?

A Field Service Technician typically travels to customer sites to service and repair equipment rather than staying in one workshop all day.

Role overview (listing rewrite)

KOMATSU AUSTRALIA PTY LTD - Newcastle Region, New South Wales About the Role We are seeking a Field Service Technician to join our dynamic team in Newcastle. As a Field Service Technician at Komatsu Australia Pty Ltd, you will be responsible for ensuring that our customers' equipment operates efficiently and safely. This position offers an exciting opportunity to work with state-of-the-art machinery within a supportive and inclusive environment. Responsibilities Perform routine maintenance checks on various types of Komatsu machinery Diagnose and repair mechanical, electrical, hydraulic, and pneumatic faults Conduct preventive maintenance to ensure optimal equipment performance Provide technical support to customers and assist in the resolution of any issues Maintain accurate records of service work performed Keep up-to-date with new technologies and product developments from Komatsu Who We're Looking For We are looking for a highly skilled and experienced Field Service Technician who possesses the following qualifications: A minimum of 3 years' experience in field service or mechanical engineering Diploma or degree in Mechanical Engineering, Automotive Technology, or related field is preferred but not essential Strong diagnostic and problem-solving skills Excellent communication and interpersonal skills to interact effectively with customers and colleagues A valid driver's license and ability to travel to various job sites within the Newcastle region Ability to work independently and as part of a team in a fast-paced environment Working at Komatsu Australia Pty Ltd Join our dynamic, supportive, and inclusive work environment where you can grow your career with opportunities for advancement on a global scale. We offer comprehensive training programs to help you develop the skills necessary to excel in this role. As part of the Komatsu family, you will enjoy competitive remuneration, health benefits, and access to ongoing professional development. Applying for This Role If you are ready to take on a challenging and rewarding position with a global leader in construction machinery, we encourage you to apply. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-19 UTC · getajob.ai