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Expect scenarios about teaching Epic workflows, calm triage of end-user tickets, and explaining complex steps in plain language. Be ready to describe how you document issues, escalate bugs, and measure whether training stuck.
Strong fit if you enjoy EHR training, patient support desks, and healthcare operations at Vytalize Health in Ohio (on-site, not remote). Thin public DATA on the employer—validate culture, team size, and Epic scope in the interview.
As an Epic Training & Support Specialist at Vytalize Health (Vytal Health Partners context), a typical day centers on helping clinicians and staff use Epic correctly: delivering trainings or refreshers, answering how-to and workflow questions, logging issues, and coordinating with IT or build teams so fixes and tips reach the right users in Ohio-based clinics or partner sites.
The listing marks remote as no; plan for Ohio-based work unless the employer states otherwise.
Epic training and user support—education, troubleshooting, and adoption—not pure software development.
No cert family or priced resources were provided in the data; ask Vytalize Health which Epic credentials they require or reimburse.
Epic Training & Support Specialist - Vytal Health Partners (VHP)Vytalize HealthOhio, US Position Summary We are seeking an Epic Training & Support Specialist to provide end-user support, workflow assistance, and training, particularly during go-lives, upgrades, and optimization efforts. This role provides frontline support and training to end users, working closely with analyst and build teams to relay real-world feedback. Day-to-Day Responsibilities Provide at-the-elbow support for clinicians and other end-users Offer workflow assistance during system upgrades and go-lives Conduct training sessions for new and existing users Collaborate with analyst and build teams to address user needs and feedback Ensure smooth operation of Epic systems through troubleshooting and problem-solving Skills & Qualifications Experience in providing training and support for healthcare information systems, preferably Epic Strong communication and interpersonal skills to effectively interact with end-users at all levels Adeptness in identifying system issues and working collaboratively to resolve them Ability to work independently as well as part of a team Knowledge of healthcare workflows and processes is beneficial More About Vytalize Health Vytalize Health is dedicated to improving the quality of care through innovative technology solutions. Our commitment to excellence in training and support ensures that our clients receive the best possible service, enhancing their operational efficiency and patient outcomes. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Your detailed resume and cover letter should highlight relevant experience in training and support roles within healthcare IT environments.
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