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Expect scenarios on medical evidence quality, policy interpretation, empathy under pressure, and documentation standards. Prepare examples of prioritising caseloads, spotting inconsistencies in reports, and communicating sensitive decisions clearly. Ask how Davies segments disease vs other lines and what SLAs apply in Birmingham.
Strong fit if you are organised, calm with sensitive health information, and comfortable with process-heavy desk work in an office-based Birmingham role (not listed as remote). Thin public company signal means culture and benefits should be checked directly with the employer.
As a Disease Claims Handler at Davies in Birmingham, a typical day centres on assessing medical/illness-related claim files: gathering medical and policy evidence, applying cover terms, updating systems, and explaining outcomes to claimants or intermediaries. You would balance new intakes with ongoing cases, escalate complex liability or medical questions, and keep notes audit-ready while meeting service and regulatory timescales.
The listing marks remote as no; plan for Birmingham-based work unless Davies confirms hybrid later.
You investigate and decide illness-related insurance claims using medical evidence, policy wording, and clear stakeholder updates.
No certification family or costed resources were provided for this role; any licence or product training would need to come from Davies.
Website: davies.com
Public cache only — not an employee review.
Davies is hiring a Disease Claims Handler based in Birmingham to join its growing Casualty team on a full-time basis. This role appeals to those seeking Disease Claims Handler jobs in Birmingham, Disease Claims Handler near me options, or solid Davies careers in specialist claims work. Position Summary As a Disease Claims Handler with Davies in Birmingham you will manage caseloads of occupational disease matters that cover both short-tail and long-tail timelines. Scope includes claims arising from asbestos, NIHL, HAVS, asthma, COPD, silicosis, dermatitis, stress, RSI, cancer and back injury together with comparable conditions. Davies prioritises the transferable abilities you can apply to the post; while prior disease claims exposure helps, it is not a must because complete induction training plus continued support are supplied from day one. Day-to-Day Responsibilities Oversee disease claims of short-tail and long-tail character from notification to closure, covering asbestos, NIHL, HAVS, asthma, COPD, silicosis, dermatitis, stress, RSI, cancer, back injury and similar examples Review medical evidence, establish liability parameters and decide next handling steps in line with team standards Correspond regularly with claimants, solicitors, medical experts and internal colleagues to move files forward Maintain precise digital records, diary entries and progress notes so every case remains audit-ready Meet agreed service timescales and quality measures while contributing to the wider Casualty team in Birmingham What You Bring Familiarity with disease claims handling is useful, especially exposure to asbestos, NIHL, HAVS, respiratory illness, skin conditions, stress, RSI, cancer or back injury, though not compulsory Demonstrable transferable skills from claims, case-management or customer-facing environments that transfer cleanly into this work Readiness to absorb full training and to use the structured support Davies supplies for new Disease Claims Handlers Clear written and verbal communication plus organised working habits needed for precise file handling in Birmingham About the Company Davies is hiring for this role and offers a supportive team environment within its growing Casualty team. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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