Four Hands
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
The Director, Warehouse Management Logistics Systems leads the technology strategy, implementation, and optimization of software systems (like TMS, YMS, and WMS) to drive inventory accuracy and distribution speed. This senior role oversees the team (Solution Architect, Technical Analyst, and Developers), collaborates with business stakeholders and project managers to define solution strategies, select vendor partners, and implement/support these systems.
This role optimizes resource allocation, controls budgets, bridges communication between Vendors, IT, Warehouse/Logistics operations and executive leadership to ensure success, on time and within budget delivery. The ideal candidate is both a strategic modernizer and technical contributor, capable of introducing automation, AI-driven processes, and next-generation tools to enhance IT WMS delivery.
In This Role
Enterprise System Expertise
- Develop and execute the technology roadmap for Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Yard Management Systems (YMS ), and related tools
- Utilize WMS data to improve warehouse processes, such as picking, packing, and receiving
- Oversee strategy, implementation, and continuous improvement of WMS, TMS, and YMS platforms
- Manage third-party vendors and Managed Service Providers (MSPs), including performance and relationships
- Lead RFP/RFI processes, vendor selection, and contract negotiations
- Ensure seamless integration between logistics systems and Enterprise Resource Planning (ERP) platforms (e.g., D365, SAP, Oracle)
- Drive end-to-end implementation of enterprise logistics systems
- Create metrics to measure system performance with operational productivity, risks, and ROI
- Manage systems for high-volume, multi-site distribution environments (e.g., facilities exceeding 1 million square feet) with a focus on both B2B and direct-to-consumer fulfillment
- Collaborate with IT, Operations, and Supply Chain leadership to align technology with business goals
Strategic Modernization & Innovation
- Lead warehouse modernization initiatives, including automation technologies (e.g., Autonomous Mobile Robots (AMRs), Automated Storage and Retrieval Systems (AS/RS), or sophisticated conveyor sorting systems
- Implement AI-driven solutions for inventory optimization, labor forecasting, and route planning
- Monitor system performance and scalability to support business growth
Leadership and Team Management
- Lead and mentor team to deliver results aligned with Four Hands’ strategic objectives
- Facilitate effective communication and collaboration among team members, encouraging idea sharing and best practices
- Foster individual growth and skill enhancement through regular feedback, training sessions, and professional development opportunities
- Monitor progress towards goals through regular check-ins and performance reviews, providing constructive feedback and guidance
- Promote a culture of continuous improvement by encouraging team members to analyze performance outcomes, identify areas for enhancement, and propose innovative solutions
- Foster a culture of trust, teamwork, and collaboration, promoting continuous improvement and employee engagement
Other Duties
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person
- 12+ years of progressive experience in warehouse operations, logistics or enterprise systems leadership
- 6+ years of experience in third-party management, tier 1 and 2 WMS platforms, and integrating with ERP systems. Experience in the CPG industry is a plus
- Bachelor’s degree in supply chain, Logistics, IT or relevant discipline
- Proven experience in a similar senior role, logistics, distribution operations, and WMS platforms (e.g. Infios/Koerber, Blue Rock)
- Expert-level experience in vendor selection (RFP/RFI processes), contract negotiation, and managing third-party Managed Service Providers (MSPs)
About Four Hands
To apply for this job please visit job-boards.greenhouse.io.
Explore Four Hands online
Working in Austin, TX
Austin is the capital city of the U.S. state of Texas. With a population of 961,855 at the 2020 census, it is the 12th-most populous city in the U.S., fifth-most populous city in Texas, and second-most populous U.S. state capital, while the Austin metro area with an estimated 2.55 million residents is the 25th-largest metropolitan area in the nation. Austin is the county seat and most populous city of Travis County, with portions extending into Hays and Williamson counties. Incorporated on December 27, 1839, it has been one of the fastest-growing large cities in the United States since 2010.
Market context
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