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Be ready to discuss trust-and-safety frameworks, policy drafting, incident triage, and how you balance user safety with operational reality. Prepare examples of cross-functional influence, audit-ready documentation, and decisions under incomplete information. Ask how The Trevor Project scopes this director seat across product, crisis services, and external regulation.
Strong fit if you lead policy and compliance for high-sensitivity digital or nonprofit services, stay calm under escalation pressure, and can set clear standards others follow. Less fit if you prefer pure product management or hands-on engineering without governance ownership.
As Trust, Safety & Policy Compliance Director at The Trevor Project, a typical day centers on interpreting platform and program risk, aligning crisis-support and digital safety practices with U.S. and organizational policy, and coordinating with legal, product, and program leads. You review escalations, refine playbooks, brief leadership on regulatory or reputational risk, and ensure staff and vendors follow clear compliance standards without inventing unstated org metrics.
The listing flags remote as no and locations the role in the United States, so plan for U.S.-based work arrangements as stated rather than assuming fully remote.
Trust, safety, and policy compliance at director level points to governance, risk, and standards leadership more than day-to-day content moderation alone.
Only the U.S. location blurb plus the job title and company name; company profile, occupation stats, salary, certs, and review sources were not provided, so those fields stay empty rather than guessed.
DIRECTOR, TRUST, SAFETY & POLICY COMPLIANCE The Trevor Project | US About the Role We are seeking a seasoned professional to join our team as Director of Trust, Safety & Policy Compliance. This role is crucial in ensuring that The Trevor Project maintains high standards of trust and safety while adhering to all relevant policies and regulations. You will be responsible for developing and implementing comprehensive strategies to protect the privacy, security, and well-being of LGBTQ+ young people who use our services. Your Responsibilities Oversee the development and enforcement of trust, safety, and policy compliance protocols. Collaborate with cross-functional teams to ensure policies are aligned with organizational goals and best practices. Conduct regular risk assessments and implement mitigation strategies to safeguard user data and privacy. Educate staff on trust, safety, and policy compliance measures to foster a culture of awareness and responsibility. Stay informed about emerging trends in cybersecurity, data protection, and regulatory requirements relevant to LGBTQ+ organizations. Who We're Looking For We are looking for an experienced leader with a proven track record in trust, safety, and policy compliance. You should have a deep understanding of the unique challenges faced by LGBTQ+ youth and a commitment to their well-being. Key qualifications include: Minimum 7 years of experience in trust, safety, or related fields. Demonstrated ability to develop and implement comprehensive compliance programs. Strong knowledge of data protection laws and best practices. Excellent communication and leadership skills. A commitment to LGBTQ+ issues and a passion for supporting youth in crisis. About The Trevor Project The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ young people. We offer 24/7 crisis services, connecting highly trained counselors with LGBTQ young people whenever they need support. To drive prevention efforts, we operate robust research, advocacy, education, and peer support programs. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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