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Director of Corporate Communications

Upstart · US

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Expect questions on explaining AI credit models and bank/credit-union partnerships in plain language, handling market and regulatory scrutiny, and building a comms cadence around business metrics (e.g., originations). Recent company-related coverage includes Yahoo Finance on June 2026 origination volume and Motley Fool stock analysis—use only as public-context prep, not as internal facts.

Fit summary

Strong fit if you lead corporate or financial communications in fintech/FS, translate complex tech into clear narratives, and are comfortable with US-based (non-remote) director scope at an AI lending company.

Day in the role

As Director of Corporate Communications at Upstart, you would own external narrative for an AI-driven consumer lending platform: messaging on product, partnerships with banks and credit unions, and company milestones; media and executive visibility; crisis and issues response; and alignment with investor and brand voice across channels.

FAQ from this listing

What does Upstart do?

It is an AI lending platform that partners with banks and credit unions to originate consumer loans using alternative credit signals such as education and employment.

Is this role remote?

The listing marks remote as no and location as the United States; no city or hybrid policy is in the provided data.

Where can I learn more about the company?

See Wikipedia (Upstart Holdings) and upstart.com.

Company facts (cached)

Website: upstart.com

Upstart is an AI lending platform that partners with banks and credit unions to provide consumer loans using non-traditional variables, such as education and employment, to predict creditworthiness.

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Upstart as our Director of Corporate Communications and shape how one of America's leading AI lending platforms tells its story. This is a full-time position based in the United States, where you'll lead all external and internal communication strategies for a company transforming access to credit through intelligent technology. About the Role As Director of Corporate Communications at Upstart, you'll oversee the strategic communications function across the organization. You'll be responsible for crafting and executing messaging that resonates with our key audiences—including customers, partners, investors, employees, and regulators. Your leadership will define how Upstart's mission and values reach the world. What You'll Do Develop and implement comprehensive corporate communications strategies aligned with company objectives and market positioning Lead media relations, press releases, and thought leadership initiatives featuring company executives Manage internal communications to keep employees informed and engaged with company direction and achievements Oversee crisis communication protocols and serve as a key advisor during sensitive situations Direct brand reputation management across earned media, owned channels, and digital platforms Partner with marketing, legal, regulatory, and investor relations teams to ensure messaging consistency Build and maintain relationships with journalists, industry analysts, and key opinion leaders Monitor industry trends and competitive landscape to inform strategic positioning What We're Looking For 8+ years of progressive corporate communications experience, ideally in fintech, financial services, or technology Proven track record leading communications teams and managing major campaigns or initiatives Strong understanding of financial services regulations and the ability to translate complex concepts for diverse audiences Excellent written and verbal communication skills with media training experience Strategic mindset paired with strong execution and attention to detail Ability to thrive in a fast-moving environment and manage multiple priorities Experience with crisis communication or reputation management is a plus About Upstart Upstart is the leading AI lending marketplace powering a new era of access to credit across America. By combining advanced artificial intelligence with human judgment, we've dramatically reduced the cost and complexity of borrowing for millions of people. Our partnerships with banks and credit unions demonstrate how innovative technology can expand financial opportunity and help people move…

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Questions to ask them

Generated for personal interview prep · 2026-07-14 UTC · getajob.ai