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Strong fit if you’ve led finance for a scaling B2B SaaS GTM org and can operate async worldwide. Growth and funding headlines signal a metrics-heavy environment; historical HN outage threads are a reminder that operational resilience can matter in stakeholder narratives.
As GTM Finance Director at Customer.io (fully remote), expect to own go-to-market financial planning: revenue and pipeline models, pricing/packaging scenarios, sales compensation and CAC payback views, forecast vs. actuals with Sales/Marketing/RevOps, and board-ready GTM metrics tied to growth after the reported Series A scale-up.
Strengthen FP&A for SaaS GTM (ARR, net new, retention), cohort unit economics, sales-comp design, and cross-functional storytelling with GTM leaders. No cert family or priced resources were provided in CERTS.
Yes — the listing is remote, Anywhere in the World.
Oregon growth ranking, a ~$50M Series A (2022), and third-party ARR/valuation figures; verify current numbers in diligence.
No salary bands, Glassdoor/Indeed scores, or occupation wage data were supplied.
DIRECTOR, GTM FINANCE Customer.io Anywhere in the World - Full Time, Remote What This Role Involves The Director, GTM Finance will own our go-to-market P&L end-to-end as we scale from $100M+ ARR to $1B+ ARR. You'll build and lead a finance team that spans Sales, Marketing, and Customer Success, using AI to reinvent how finance operates. This role requires financial rigor, the ability to challenge assumptions, and directness with data in uncomfortable conversations. Responsibilities Owning the GTM P&L end-to-end, including revenue, gross margin, and opex across Sales, Marketing, and Customer Success. Building models from a blank page and defending them with senior executives. Using AI to drive financial operations and reinvent finance processes. Leading the team that supports our go-to-market strategy financially. Skills & Qualifications Financial rigor over title-matching, with a focus on building and defending models. Demonstrated ability to use AI in finance operations as genuine practice, not just familiarity with tools. Ownership from day one, including leading the team rather than executing analysis handed down. Directness with data, challenging top-down assumptions with account-level evidence. About the Company Customer.io powers automated communication that people actually want to receive. Our platform is used by over 9,000 companies, from startups to global brands, sending billions of emails, push notifications, in-app messages, and SMS every day. We help teams send smarter, more relevant messages using real-time behavioral data. Apply Today If you're ready to join a company that values financial rigor, AI as genuine practice, ownership from day one, and directness with data, we'd love to hear from you. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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