Data Center Technical Trainer

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

• Develop and deliver technical training programs for data center staff (e.g., hardware, networking, cooling systems, power management).
• Create training materials including presentations, job aids and reference guides
• Conduct hands-on sessions and simulations for troubleshooting and maintenance.
• Evaluate training effectiveness and implement continuous improvements.
• Conduct one-on-one coaching and training on an ad hoc basis
• Conduct follow-up sessions with learners and managers to ensure effectiveness of learning
• Maintain up-to-date knowledge of data center technologies and best practices.
• Liaise with operational and support teams to identify training needs

ESSENTIAL CRITERIA:

• Minimum of 2 years’ experience in a data center technician role
• Strong understanding of data center infrastructure (servers, storage, networking, power, cooling).
• Familiarity with safety standards and compliance regulations.
• Excellent written and verbal communication skills.
• Passionate about helping people learn and develop their skills

DESIRABLE CRITERIA:

• Experience training or coaching colleagues in a data center environment
• Previous in-person or virtual presentation or public speaking experience

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.