Four Hands
Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.
The IT Cybersecurity Intern will assist in diagnosing and resolving hardware, software, and network issues to ensure seamless IT operations. Support system maintenance, user account management, and documentation of technical solutions.
This position is expected to start September 2026 and continue through the entire Fall 2026 term (through December 2026). Our internships are a minimum of 12 weeks, part-time (20 to 25 hours) and on-site.
In This Role
- Assist in reviewing and documenting low-rated security alerts and incidents
- Conduct preliminary checks and triage under guidance before escalation
- Learn how escalation procedures work and how the security team collaborates with IT partners
- Assist in monitoring and reviewing logs and alerts from our SIEM, with a focus on Microsoft, Azure, Aruba, and Meraki environments
- Support analysis by noting unusual activity or recurring patterns
- Track and document common alerts for trend reporting
- Assist with collecting indicators of compromise (IOCs) for further analysis
- Observe how low-rated alerts can be leveraged to identify anomalies that may signal potential threats
- Participate in reviews of incident investigations to understand their origin, impact, and resolution
- Learn how findings are documented and how recommendations are developed to improve detection, reduce false positives, and enhance response times for future incidents
- Assist in maintaining notes on alerts, incidents, and follow-up actions
- Contribute to process documentation for security monitoring and incident response workflows
- Other duties as assigned, in accordance with training and qualifications
- Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
The Ideal Person
- Currently pursuing a degree in Information Technology, Computer Science, or a related field
- Basic understanding of information security principles (threats, vulnerabilities, incident response)
- Strong attention to detail, analytical mindset, and eagerness to learn
- Effective communication skills and willingness to collaborate across teams
About Four Hands
To apply for this job please visit job-boards.greenhouse.io.
Explore Four Hands online
Working in Austin, Travis County
Austin is the capital city of the U.S. state of Texas. With a population of 961,855 at the 2020 census, it is the 12th-most populous city in the U.S., fifth-most populous city in Texas, and second-most populous U.S. state capital, while the Austin metro area with an estimated 2.55 million residents is the 25th-largest metropolitan area in the nation. Austin is the county seat and most populous city of Travis County, with portions extending into Hays and Williamson counties. Incorporated on December 27, 1839, it has been one of the fastest-growing large cities in the United States since 2010.
Texas is the most populous state in the Southern United States. It borders the American states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, and New Mexico to the west. To the south and southwest, it has an international border with the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas, along a natural boundary formed by the Rio Grande. Texas has a coa
Source: Wikipedia (state)
Market context
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