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Customer Success Manager F/H

  • Full Time
  • Anywhere

Ecilia

Ecilia — Lyon, Rhône

Relation client & pilotage de la satisfaction Prendre le relais post-signature et piloter l’onboarding (planning, déploiement, adoption) Assurer un suivi régulier des clients et maintenir une communication continue Suivre la satisfaction, anticiper les risques de churn et analyser les indicateurs (usage, rétention) Développer une vision stratégique du portefeuille clients Développement business (U…

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Working in Lyon

Lyon is a city in France. It is located at the confluence of the rivers Rhône and Saône, to the northwest of the French Alps, 391 km (243 mi) southeast of Paris, 278 km (173 mi) north of Marseille, and 113 km (70 mi) southwest of Geneva, Switzerland.

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