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Home / Customer Success Manager (Chiropractic) – Work from Home / Dayshift

Customer Success Manager (Chiropractic) – Work from Home / Dayshift

  • Full Time
  • Anywhere

Twoconnect

The Customer Success Manager is responsible for ensuring every patient has a seamless, supportive, and positive experience throughout their care journey. This role blends patient communication, care-plan coordination, service recovery, and operational oversight to maximise patient satisfaction, retention, and clinical outcomes.

Requirements

  • Warm, confident communicator with strong interpersonal skills.
  • Highly organised with excellent follow-through.
  • Ability to manage sensitive conversations with empathy and professionalism.
  • Strong problem-solving and service-recovery skills.
  • Comfortable with digital tools (practice software, CRM, email, SMS platforms).
  • Understanding of chiropractic care principles (training provided).

Benefits

  • HMO with 2 free dependent and medical reimbursements
  • Government-mandated benefits
  • Competitive pay
  • Structured career development programs

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in Philippines

The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.

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