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Prepare short examples of helping a difficult guest, working a busy shift, and following a supervisor’s brief. Be ready to discuss availability for Perth CBD event hours and how you stay professional when plans change mid-event.
Strong fit if you enjoy face-to-face service, can stand and move for long shifts, and want event-based venue work in central Perth rather than a remote desk role.
As Customer Service / Venue Staff for Spark Event Group in Perth CBD, a typical shift means greeting guests, directing people, answering simple questions, and keeping the floor tidy and safe. You may check tickets or guest lists, restock consumables, support setup or pack-down, and escalate issues to a supervisor when something is outside your remit.
No. The listing is for Perth CBD venue and customer service work on site.
Customer service and venue staff supporting events and guest experience in Perth.
Prior retail, hospitality, or event floor work helps, but clear communication and reliable roster availability matter most for venue shifts.
CUSTOMER SERVICE/ VENUE STAFF - PERTHCompany: Spark Event GroupLocation: Perth CBD, Perth Position Summary We are seeking enthusiastic and reliable Customer Service superstars to join the Spark Event Group team for upcoming major events in Perth. This role involves working in fast-paced environments and providing exceptional service to guests. Day-to-Day Responsibilities Providing excellent customer service to event attendees Assisting with ticket scanning, wrist banding, or front-of-house guest service tasks as required Maintaining a positive and professional demeanor at all times Handling inquiries and complaints in a timely and effective manner Supporting the smooth operation of events through efficient communication and teamwork Who We're Looking For We are looking for individuals who thrive in fast-paced environments, have excellent interpersonal skills, and can work well under pressure. Experience in customer service, ticket scanning, wrist banding, or front-of-house guest service is highly desirable. About the Company Spark Event Group is a leading event management company based in Perth CBD. We pride ourselves on delivering exceptional experiences for our clients and guests through innovative and reliable services. Applying for This Role If you are passionate about customer service and thrive in fast-paced environments, we encourage you to apply. To join the Spark Event Group team, please complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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