Datavant
Datavant is hiring a full-time Customer Service Specialist based in Saint Paul, Ramsey County, where you'll help keep the world's health data secure, accessible, and ready to use. If you thrive on solving problems and supporting people, this remote-friendly role could be your next career move.
About the Role
As a Customer Service Specialist at Datavant, you'll be a frontline partner for the organizations that rely on our health data collaboration platform. From handling individual requests for medical records to supporting larger data needs across the healthcare ecosystem, you'll ensure every interaction is handled with accuracy, care, and professionalism. This is a full-time position located in Saint Paul, Ramsey County.
Key Responsibilities
- Respond to customer inquiries promptly and accurately, providing clear and helpful guidance
- Process and fulfill requests for medical records and related health data
- Support providers, health plans, researchers, and life sciences partners across the healthcare community
- Safeguard sensitive information by following privacy, security, and compliance standards
- Collaborate with internal teams to resolve issues and improve the customer experience
- Maintain detailed and organized records of customer interactions and outcomes
Qualifications
- Strong written and verbal communication skills
- A customer-first mindset with attention to detail and a commitment to accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Comfort working with data systems and digital tools
- A collaborative approach and dependable work ethic suited to a full-time schedule
About Datavant
Datavant is the data collaboration platform trusted across healthcare. Driven by a mission to make the world's health data secure, accessible, and actionable, we deliver essential data solutions for providers, health plans, researchers, and life sciences companies — connecting the people and organizations that depend on reliable health information every day.
How to Apply
Ready to join Datavant as a Customer Service Specialist in Saint Paul, Ramsey County? View the full listing and apply via Adzuna to take the next step.
To apply for this job please visit www.adzuna.com.
Working in Saint Paul, Ramsey County
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.