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Customer Service Specialist – Email

  • Full Time
  • Anywhere

Manus AI

Manus AI — Singapore

Responsibilities: Receive, categorize and process daily user emails and direct messages, respond promptly and record processing results; Escalate complex or special issue emails and transfer to relevant departments, collaborate with team to ensure timely response to customer needs; Organize customer feedback and assist in optimizing service processes; Track user-reported bugs, promote product iter…

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Working in Singapore

Singapore, officially the Republic of Singapore, is an island country in Southeast Asia. Its territory comprises a main island, over 60 satellite islands and islets, and one outlying islet. The country is about one degree of latitude north of the equator, off the southern tip of the Malay Peninsula, bordering the Strait of Malacca to the west, the Singapore Strait to the south along with the Riau Islands in Indonesia, the South China Sea to the east and the Straits of Johor along with the State of Johor in Malaysia to the north.

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