Allen Kaufmann - State Farm Agent
Join the team at Allen Kaufmann - State Farm Agent in Hill Country Village, Bexar County as a Customer Service Representative and help deliver the personalized service that builds customer loyalty and strengthens our community presence.
About the Role
This full-time Customer Service Representative position supports our State Farm Agent team by ensuring every customer interaction reflects our commitment to quality service. You'll be instrumental in creating experiences that turn first-time clients into long-term relationships and brand advocates.
What You'll Do
- Handle customer inquiries across phone, email, and in-person touchpoints with professionalism and efficiency
- Process applications, policy requests, and service transactions accurately and on time
- Identify customer needs and connect them with appropriate insurance products and agent resources
- Maintain organized records and follow compliance requirements in all interactions
- Support the agent team with administrative and operational tasks that enable smooth business function
- Resolve issues promptly and escalate complex situations appropriately
What We're Looking For
- Strong communication skills and genuine commitment to customer satisfaction
- Ability to learn insurance concepts and State Farm products quickly
- Organizational skills and attention to detail in a multi-task environment
- Professional demeanor and reliability in a team setting
- Willingness to pursue relevant licensing or certifications
Why Join Us
We offer competitive compensation with performance bonuses, flexible scheduling, comprehensive health insurance, and paid time off. You'll receive professional training and development opportunities to grow your career in insurance, plus assistance with license reimbursement. This is a genuine path for advancement within our agency.
About Allen Kaufmann - State Farm Agent
As a State Farm Agent team, we serve the Hill Country Village and greater Bexar County area with a focus on personalized service and community connection. Our goal is to help families and businesses protect what matters most.
How to Apply
Submit your application through this listing to be considered for this Customer Service Representative position with our State Farm Agent team.
To apply for this job please visit www.adzuna.com.
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