Tony Weisshaar - State Farm Agent
Join the team at Tony Weisshaar - State Farm Agent in Des Moines as a Customer Service Representative and play a key role in delivering outstanding service to our insurance clients. This part-time position offers the opportunity to grow within a dynamic agency while supporting the day-to-day operations that keep our customers satisfied.
About the Role
As a Customer Service Representative for our State Farm Agent team, you'll be the voice and point of contact for clients seeking information, support, and solutions for their insurance needs. You'll handle inquiries, process requests, and ensure every interaction reflects the quality and professionalism our agency is known for. Your work directly contributes to client retention and the overall success of the office.
What You'll Do
- Answer client calls and emails with professionalism, addressing policy questions and service requests
- Document client interactions and maintain accurate records in our system
- Process policy changes, payments, and administrative requests
- Resolve issues and escalate complex concerns to the appropriate team members
- Support the agent and team with scheduling, data entry, and administrative tasks
- Contribute to a collaborative environment where client satisfaction is the priority
What We're Looking For
- Meticulous accuracy in handling sensitive client information
- Excellent communication skills—both written and verbal
- Ability to work well in a team and support colleagues
- Basic computer skills and comfort with business systems
- Reliability and a genuine commitment to professional service
- Willingness to learn about insurance products and our industry
About Tony Weisshaar - State Farm Agent
We're a local State Farm insurance agency serving Des Moines and Polk County. Our team is built on trust, customer service, and a commitment to helping families and businesses protect what matters most. We invest in our team members through training, development, and opportunities to advance your career.
Why This Opportunity
- Flexible scheduling that works with your availability
- Competitive salary with performance-based bonuses
- Training and development to build your professional skills
- Clear pathways for career advancement within the agency
- Be part of a team dedicated to exceptional customer service
How to Apply
Apply directly through this job listing to begin your journey with us. We look forward to hearing from you.
To apply for this job please visit www.adzuna.com.
Working in Des Moines, Polk County
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