Customer Service Representative (Seasonal Part-Time)

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare short stories for:

• Explaining services, pricing, or availability under time pressure
• Resolving a post-sale problem without a perfect script
• Learning a new product or policy quickly before peak season

Ask about shift length, peak weeks, tools, and how seasonal hires hand off tickets.

Fit summary

Best if you want part-time seasonal customer contact in the U.S., enjoy structured scripts plus judgment calls, and can stay accurate when queues rise. Public company detail for name is thin in available sources—verify employer identity, site, and schedule directly.

Day in the role

As a seasonal part-time Customer Service Representative for name, expect shifts focused on high-volume contact: answering questions on services, prices, availability, and terms; following up after sales or sign-ups to fix issues; and documenting outcomes. Quieter stretches may include reviewing product or policy updates so answers stay accurate during peak demand.

Skills to emphasize

Build fundamentals with free options:

• HubSpot Academy — Customer Service Fundamentals (free)
• Alison — Customer Service courses (free to learn)

Practice clear written replies, cost comparisons, and calm escalation for seasonal volume spikes.

FAQ from this listing

Is this role remote?

The listing is not marked remote; confirm the physical location and whether any hybrid or work-from-home days apply for the season.

What does day-to-day work look like?

Typical CSR work: answer service and pricing questions, support customers after sales or sign-ups, and keep notes accurate during busy seasonal periods.

Which free training helps before applying?

HubSpot Academy Customer Service Fundamentals (free) and Alison customer service courses (free to learn) cover core communication and service skills.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Answer customers' questions about services, prices, availability, or credit terms.
• Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
• Compute and compare costs of services.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Contact prospective or existing customers to discuss how services can meet their needs.
• Create forms or agreements to complete sales.
• Develop sales presentations or proposals to explain service specifications.
• Distribute promotional materials at meetings, conferences, or trade shows.

O*NET source

Company facts (cached)

Website: nsi.guide

Public cache only — not an employee review.

Role overview (listing rewrite)

CUSTOMER SERVICE REPRESENTATIVE (SEASONAL PART-TIME)COMPANY: nameLOCATION: United States The Opportunity We are seeking a Customer Service Representative to join our Attendee Support team. This role is crucial for providing exceptional customer service to event attendees and assisting event organizers with various tasks during the peak season from October to December. Your Responsibilities Answer calls and respond to emails from event attendees Assist in making changes to events, placing and changing orders as needed Follow customer service policies set by event organizers Work primarily during weekend hours (Saturday and Sunday between 8am - 6pm) and weekday afternoon/early evenings until 8 pm Provide clear, helpful, and correct information to customers and team members Stay calm and composed under high call volume or escalated customer interactions Practice good organization and time management skills Who We're Looking For Attentive listening and concise verbal communication skills English speaking and hearing ability to communicate effectively over the phone Bilingual applicants are preferred but not required Computer, internet, and keyboard proficiency Ability to gain proficiency in multiple platforms used by Brushfire for business operations Aptitude to thrive in a team environment and collaborate with others to solve problems Independent learner who can adapt without guided instruction More About name We've been 100% remote for the better part of two decades, and our team is a diverse group of caring, driven people from all backgrounds and technological comfort levels. Our commitment to customer service excellence is at the heart of everything we do. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in United States, hybrid, or fully remote?