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Customer Service Representative | Call Center

  • Full Time
  • Anywhere

Insight Global

Insight Global — Canton, Norfolk County

Job Description RESPONSIBILTIES: Answering Dunkin' and Baskin Robbins franchisee and crew contacts, resolving issues that may have a technical aspect to it. Channels are phone calls and emails. Actively listen, acknowledge, accurately categorize contact reasons/experiences, and respond accordingly. Keeping up to date on email communications. Ability to multitask using multiple databases to accurat…

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