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Customer Service Representative

  • Full Time
  • Anywhere

Talent Shore

Customer Hero:

Be the friendly, helpful voice on the phone, email, or chat – solving problems and making someone’s day.
Cross-Selling and Upselling:
Spot opportunities to upsell or cross-sell – helping customers find exactly what they need and processing their orders accurately.
Phone Answering:
Provide prompt and courteous support, maintaining professionalism on every call.
Reporting on Daily KPIs:
Track and report on key performance indicators, ensuring targets are met and exceeded.

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

About this role & career path

Working in South Africa

South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. Its nine provinces are bounded to the south by 2,798 kilometres of coastline that stretches along the South Atlantic and Indian Ocean; to the north by the neighbouring countries of Namibia, Botswana, and Zimbabwe; to the east and northeast by Mozambique and Eswatini; and it encloses Lesotho. Covering an area of 1,221,037 square kilometres, the country has a population of over 63 million people, making it the sixth-most populated country in Africa. Pretoria is the administrative capital, while Ca

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