Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to walk through how you clarify pricing or availability, de-escalate after a sale, and compare service costs for a customer. Expect scenarios on follow-up support and documenting agreements clearly.
Strong fit if you like structured client conversations, problem resolution after signings, and bilingual Montréal service contexts. Company detail in DATA is limited—confirm culture, schedule, and language needs directly with Cpp-careers.
As a Customer Service Representative at Cpp-careers in Montréal, a typical day centres on answering questions about services, prices, availability, or terms; following up after signings to fix issues; and reaching out to prospects or existing clients about how offerings fit their needs. You may also compute cost comparisons, draft forms or agreements, and stay current via meetings or industry reading.
Build fundamentals with free options from the cert list:
No. The listing marks remote as off; work is tied to Montréal, Canada.
Answering service questions, post-sale support, cost comparisons, and client outreach for services—not product manufacturing.
HubSpot Customer Service Fundamentals (free) and Alison Customer Service courses (free to learn) match the provided CERTS list.
Public-domain labor data — prepare examples for 2–3 of these.
Website: cppcareers.com
Public cache only — not an employee review.
Cpp-careers is hiring a full-time Customer Service Representative in Montréal, Canada to provide reliable client support and resolve everyday inquiries with care and efficiency. Position Summary This full-time Customer Service Representative opening with Cpp-careers in Montréal, Canada centres on serving as the primary point of contact for clients seeking assistance. You will manage interactions that keep service standards high while contributing to smooth day-to-day operations in a collaborative team. The role suits professionals ready to handle diverse questions, maintain accurate notes, and leave every client feeling valued. Ideal candidates thrive on clear communication and consistent follow-through in a busy customer-facing environment located in Montréal. Key Responsibilities Respond promptly to client queries received by telephone, email, or other standard channels Listen carefully, identify core issues, and deliver clear, practical solutions or escalations when needed Document every interaction thoroughly so records remain complete and accessible for future reference Share accurate information about available options while managing expectations with courtesy Process basic administrative tasks such as order status checks, account updates, or return requests Collaborate with colleagues to ensure seamless hand-offs and continuous service improvement Uphold professionalism during every conversation to protect the reputation of Cpp-careers Who We're Looking For Individuals who demonstrate strong verbal and written communication skills Problem-solvers who remain calm and solution-focused under pressure Candidates capable of using common office software and customer tracking tools People with a proven ability to organise priorities and multitask effectively Team members who approach each interaction with patience, empathy, and a positive attitude Those who can work full-time hours onsite in Montréal, Canada About the Company Cpp-careers is hiring for this role and offers a supportive team environment. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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