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Customer Service Hotline Representative

  • Full Time
  • Anywhere

Connective Business Solution

Connective Business Solution — Tallahassee, Leon County

General Characteristics Responsible for responding to inquiries and providing information to customers calling into a service hotline. Records all customer contact information in a call log. Evaluates situation, determines appropriate response and escalates to designated specialist/resource for resolution of customer’s problem or complaint. Tracks issues escalated for resolution to ensure customer…

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Working in Tallahassee, Leon County

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