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Strong fit if you like face-to-face service, detail-heavy paperwork, and fixed-location branch work for a large NBFC-style lender. Weak fit if you need remote work or pure sales without service load.
As a Customer Service Executive for two-wheeler loans at Tata Capital, a typical day is branch-facing customer contact: explaining loan products, collecting documents, answering status queries, logging follow-ups, and handing off credit or collections issues—on-site, not remote.
No. The listing is on-site in India (Perambalur / MKM Complex in the title).
Customer queries and process support for two-wheeler loans—documents, status, and handoffs—not full underwriting ownership unless the employer expands the brief.
No verified pay bands or star ratings were supplied in the source data; confirm compensation and culture only with Tata Capital’s recruiter.
Website: tata-capital.com
Tata Sons Pvt. Ltd. is the holding company of the Tata Group, headquartered in Mumbai. It owns the bulk of shareholding in the affiliate companies of Tata Group, as well as its land holdings across India, tea estates and steel plants. It derives its revenue from dividends from these companies, and owns the Tata trademark registered in India and several other countries.
Public cache only — not an employee review.
Tata Capital - India Role Overview We are seeking a Customer Service Executive for our Two Wheeler Loans department based at MKM Complex in Perambalur, India. This is a full-time position that requires on-site presence. What You'll Do Handle customer inquiries and complaints related to two-wheeler loans through various communication channels including phone, email, and chat. Assist customers in understanding loan terms, repayment schedules, interest rates, and other financial aspects of their loans. Process loan applications, renewals, and modifications with accuracy and efficiency. Provide timely updates to customers regarding the status of their transactions and loan accounts. Contribute to a positive customer experience by ensuring prompt and courteous service at all times. What We're Looking For A proactive attitude towards problem-solving and customer satisfaction. Excellent communication skills, both verbal and written. Familiarity with financial products and services is advantageous but not mandatory as training will be provided. Prior experience in a similar role or relevant background would be beneficial. Working at Tata Capital Tata Capital offers a dynamic work environment that values teamwork, innovation, and customer-centricity. Our employees enjoy competitive salaries, comprehensive health benefits, and opportunities for professional growth within the organization. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to avoid delays in processing your application. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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