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Prepare short stories on high-pressure retail service, upselling without overselling, and resolving a wrong-part or stock-out issue. Review common passenger and light-commercial wear parts. Be ready to explain why you want counter work at a parts specialist rather than general retail.
Strong fit if you enjoy fast customer contact, practical product learning, and on-your-feet store work. Less fit if you want remote or purely desk-based sales.
At Repco Max Logan City, a Customer Sales & Service role centres on the trade and retail counter: greeting DIY and workshop customers, diagnosing parts needs from make/model/VIN or description, locating stock, quoting, and completing sales. Expect busy peaks, phone and walk-in queues, returns and warranties, and keeping shelves and displays tidy while backing the store’s service standards.
Build product knowledge (filters, brakes, batteries, oils, tools), POS and stock lookup skills, clear trade communication, and basic vehicle ID. No certification list was supplied for this listing; any formal tickets should match employer requirements only.
No. The listing is for in-store work at Repco Max Logan City (Logan Central area).
Counter sales and service: helping customers find the right parts, processing sales, and supporting store operations.
Customer service experience plus interest in vehicles or parts; prior trade-counter or automotive retail experience is a plus but not stated as mandatory here.
Website: repco.com.au
Repco is an Australian automotive engineering/retail company. Its name is an abbreviation of Replacement Parts Company and was for many years known for reconditioning engines and for specialised manufacturing, for which it gained a high reputation. It is now best known as a retailer of spare parts and motor accessories.
Public cache only — not an employee review.
CUSTOMER SALES & SERVICE - REPCO MAX LOGAN CITY - CASUALCOMPANY: RepcoLOCATION: Logan Central, Logan AreaEMPLOYMENT TYPE: Full TimeREMOTE: No Position Summary At Repco we are seeking a Customer Sales & Service / Retail Assistant to join our team in Logan Central. This role is focused on delivering exceptional customer service experiences both in-store and over the phone, ensuring that each interaction creates a positive moment for our customers. As part of this role, you will be responsible for providing excellent customer service, managing inventory, and assisting with sales in an after-market auto products retail environment. Core Duties Provide exceptional customer service both in-store and over the phone Assist customers with product inquiries and sales Maintain a clean and organized store environment Manage inventory levels and restock products as needed Process transactions accurately and efficiently Support team members to ensure smooth operations Skills & Qualifications Excellent communication skills, both verbal and written Strong customer service orientation with a focus on satisfaction Basic knowledge of after-market auto products is beneficial but not required Ability to work effectively in a fast-paced retail environment Computer literacy for basic software applications (e.g., point-of-sale systems) Valid driver's license and reliable transportation are preferred, as occasional travel may be required within the area Working at Repco At Repco, we value our team members and provide a supportive work environment. As a Retail Assistant (Customer Sales & Service), you will have the opportunity to make meaningful connections with customers while contributing to the success of our business. We offer competitive pay and benefits that reflect your hard work and dedication. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. If you're ready to join a team dedicated to customer satisfaction, we encourage you to apply today!
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