PT. PERTAMINA Persero
Join FxPro, a leading international fintech company, as a Customer Retention Officer. Provide comprehensive client support, manage account verification and funding processes, and maintain high-value client relationships.
Requirements
- Fluent in Turkish and English Languages, with excellent written and verbal communication skills
- Proven experience in providing customer service and support via chat, email, and phone
- Strong problem-solving and analytical skills to address customer issues
- Ability to manage multiple tasks and prioritize effectively
- Experience with customer support software and CRM systems
- Detail-oriented with strong organizational and record-keeping abilities
- Ability to build and maintain client relationships
- Experience in financial services or online trading
Benefits
- Competitive compensation package
- 21 days off and 10 sick leaves annually
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Turkey
Turkey, officially the Republic of Türkiye, is a country mainly located in Anatolia in West Asia, with a smaller part called East Thrace in Southeast Europe. It borders the Black Sea to the north; Georgia, Armenia, Azerbaijan, and Iran to the east; Iraq, Syria, and the Mediterranean Sea to the south; and the Aegean Sea, Greece, and Bulgaria to the west. Turkey is home to over 86 million people; most are ethnic Turks, while Kurds are the largest ethnic minority. Officially a secular state, Turkey has a Muslim-majority population. Ankara is Turkey's capital and second-largest city. Istanbul is i
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