Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Hunter Water - Upper Hunter, Newcastle Region Customer Resolution Representative The Opportunity We are seeking a Customer Resolution Representative to join our Customer Care & Support Team in an ongoing position. As a valued member of the team, you will be responsible for resolving customer inquiries and issues, ensuring high levels of customer satisfaction. Core Duties Respond to customer inquiries via phone, email, or online chat Resolve customer complaints and issues in a timely manner Maintain accurate records of interactions and resolutions Provide clear and concise communication with customers Collaborate with internal teams to ensure seamless resolution processes What We're Looking For A proactive approach to problem-solving Excellent communication skills, both written and verbal Strong organizational and time management abilities Ability to work independently as well as part of a team Demonstrated ability to handle customer complaints with empathy and professionalism About the Company At Hunter Water, our Values are at the core of everything we do. We prioritize creating connections with customers and the community, ensuring that every day is enjoyable both at work and away from it. Our team offers a supportive environment where you can belong, learn, and grow. How to Apply Create your application directly on this page or be redirected to our employer's application platform to complete the submission process. Enjoy your days at work – and your days off, with extra public holidays and RDOs. Join us in making a difference in the community. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-02 UTC · getajob.ai