- Full Time
- Sherwood Park, Alberta
Bis
BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance – and the team behind that mission matters just as much as the product. We are looking for a Customer Experience Team Lead who is eager to support a high-performing team, and put customers first in everything they do. This team is the heart of the client experience at BIS – and we want a leader who takes that seriously.
About the role
This is a role for someone who genuinely loves people and technology – both the team they support and the customers they serve. What you need is the drive to learn, the empathy to coach, and the ownership mindset to step up when it matters.
You’ll start by getting deeply familiar with our product and customers – handling calls and tickets alongside the team. Over time, you’ll grow into the full team lead responsibilities: supporting your teammates, running one-on-ones, reviewing performance, and keeping things running smoothly. If you’re ready to take that next step, we’d love to hear from you.
This is an in-person role based out of our Sherwood Park, AB office.
To apply for this job please visit jobs.lever.co.
Explore Bis online
Working in Sherwood Park, Edmonton region
🇨🇦 Relocation safety for Canada: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Canada: 6.9% — via World Bank
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.