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Strong fit if you have led field or customer engineering for complex capital equipment, can operate on-site in Austin, and are motivated by semiconductor manufacturing uptime rather than pure software product management.
As Customer Engineer Manager at Applied Materials in Austin, a typical day centers on leading field customer engineers who install, support, and sustain semiconductor process equipment at fab customers: prioritizing escalations, reviewing tool health and service metrics, coordinating spares and on-site schedules, coaching CE teams on procedures and safety, and aligning with account and product teams so uptime and process outcomes meet customer commitments.
Prioritize semiconductor tool support fundamentals, structured escalation handling, team coaching, and customer communication. No certification resources or costs are listed in the provided cert data.
No. The listing is on-site (remote flag 0) in Austin, Travis County.
It supplies equipment, services, and software for making semiconductors, displays, solar products, and related coatings; see Wikipedia.
Headquarters are in Santa Clara, California; this job is listed for Austin, Texas.
Website: appliedmaterials.com
Applied Materials, Inc. is an American corporation that supplies equipment, services and software for the manufacture of semiconductor chips for electronics, flat panel displays for computers, smartphones, televisions, and solar products. The company also supplies equipment to produce coatings for flexible electronics, packaging and other applications. The company is headquartered in Santa Clara, California, and is the second largest supplier of semiconductor equipment in the world based on revenue behind Dutch company ASML.
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CUSTOMER ENGINEER MANAGER - AUSTIN, TX - (M3)Applied MaterialsAustin, Travis County Role Overview At Applied Materials, we are seeking a Customer Engineer Manager to join our team in Austin, TX. As a Customer Engineer Manager, you will be responsible for leading and managing the customer engineering efforts that support our semiconductor and display manufacturing customers. This role requires strong leadership skills, technical expertise, and the ability to collaborate with cross-functional teams. Your Responsibilities Lead and manage a team of Customer Engineers to ensure timely delivery of projects and solutions for our customers. Develop and maintain strong relationships with key customer contacts, providing exceptional service and support. Collaborate with internal teams such as sales, engineering, and operations to align project goals and deliverables. Identify opportunities for process improvement and innovation within the customer engineering function. Provide technical guidance and mentorship to team members to enhance their skills and performance. What You Bring A minimum of 8 years of experience in a Customer Engineer or related role, with at least 5 years in a management capacity. Strong technical background in semiconductor manufacturing processes or display technologies. Proven leadership and team management skills, including the ability to motivate and develop high-performing teams. Excellent communication and interpersonal skills, both written and verbal. A proven track record of delivering results under tight deadlines in a fast-paced environment. More About Applied Materials Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build, and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables innovation at the heart of technology. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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