Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Strong fit if you like face-to-face service, steady full-time hours in a structured restaurant, and working as part of a large, process-driven team in the UK. Less ideal if you want remote work or a desk-only role.
As a full-time Customer Care Assistant at McDonald's in Ilminster, you would support guests on the floor and at the counter: taking orders, handling payments, answering product and service questions, and keeping the dining and service areas welcoming. Expect a fast-paced shift focused on speed, accuracy, and friendly hospitality in a high-volume restaurant setting.
Useful foundations: clear communication, cash handling, food-safety awareness, calm under pressure, and reliable shift work. No formal certifications are listed for this role family.
No. The listing is full-time Customer Care Assistant work in Ilminster (UK), not remote.
McDonald's is a multinational fast food chain founded in 1940; see Wikipedia.
No specific certificates were provided for this occupation family; employers typically train on food safety and service standards on the job.
Website: mcdonalds.com
McDonald's Corporation is an American multinational fast food restaurant chain. As of 2024, it is the second-largest by number of locations in the world, behind the Chinese chain Mixue Ice Cream & Tea.
Public cache only — not an employee review.
CUSTOMER CARE ASSISTANT - FULL TIME - ILMINTSTERMcdonald'sUK About the Role At McDonald’s, we are committed to serving our customers with excellence and fostering a safe, respectful, and inclusive workplace. As a Customer Care Assistant, you will play a crucial role in ensuring that every customer interaction is positive and memorable. You will be responsible for providing excellent service, handling customer inquiries, and contributing to the overall success of your team. Day-to-Day Responsibilities Provide exceptional customer service through phone calls, emails, and in-person interactions. Tackle a variety of customer inquiries, including order status, menu information, and general queries. Handle complaints and resolve issues promptly to ensure customer satisfaction. Stay updated on company policies and procedures to provide accurate and timely information. Requirements A friendly and approachable demeanor with excellent communication skills. The ability to multitask effectively in a fast-paced environment. Strong problem-solving and customer service skills. Basic computer proficiency, including the use of standard software applications. Able to work full-time hours, including weekends and holidays as required. More About McDonald's McDonald’s is one of the most recognized brands in the world. Our core values—Serve, Inclusion, Integrity, Community, and Family—are at the heart of everything we do. We are committed to providing quality jobs and making opportunities open to all. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Let’s join forces and make a difference in our community!
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