Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare STAR examples of tough customers, multi-channel queue handling, and when you used policy vs. escalation. Ask which Motus entity and systems you will use in Edenvale, KPIs (AHT, CSAT, FCR), and training length. Avoid inventing tools you have not used.
Fit if you like structured service work, calm phone presence, and process discipline on site in Ekurhuleni. Less fit if you need remote-only work or deep technical engineering. Confirm the exact Motus business unit before accepting—wiki and SA news may not describe the same firm.
As a Customer Care Agent for Motus Corporation in Edenvale, expect inbound/outbound customer contacts, account or case logging, clear status updates, and hand-offs to specialist teams. Days mix phone/email/chat queues, policy checks, and documenting resolutions so fleet, mobility, or dealership-adjacent customers get consistent answers.
Prioritise CRM navigation, clear written/spoken English, de-escalation, and accurate ticket notes. Build product knowledge on whatever Motus line you support (reimbursement, fleet, or retail service). No cert list was supplied for this role family—skip paid credentials until hiring managers name them.
The listing marks remote as 0 and places work in Edenvale, Ekurhuleni—plan for on-site or hybrid only if the employer later states otherwise.
Data includes a U.S. Motus, LLC wiki blurb and separate SA Motus motor-retail headlines. Ask recruiters to name the legal entity and product line.
No verified pay bands, star ratings, or review scores were provided in the source data for this enricher.
Motus is an American workforce management company headquartered in Boston, Massachusetts, that offers vehicle reimbursement, fleet management and business intelligence solutions. This includes mileage reimbursement, BYO programs, Managed Mobility Services, and living cost intelligence.
Public cache only — not an employee review.
Motus Corporation — Edenvale, Ekurhuleni About This Position We are seeking a Customer Care Agent to join our team at Motus Corporation in Edenvale, Ekurhuleni. As a Customer Care Agent, you will be responsible for providing exceptional customer service and support to clients of LiquidCapital, a leading financial services provider within the automotive industry. Core Duties Responding to client inquiries via phone, email, or chat Assisting with account management and resolving issues Providing product information and answering questions Maintaining accurate records of interactions and resolutions Collaborating with internal teams to ensure smooth service delivery What You Bring A minimum of 1 year experience in customer care or a related field Strong communication skills, both verbal and written Excellent problem-solving abilities Proficiency in Microsoft Office Suite (Word, Excel) Ability to work well under pressure and manage multiple tasks simultaneously More About Motus Corporation Motus Corporation is a part of the Motus Group, a leading JSE-listed company in the automotive industry. Our mission at LiquidCapital is to creatively solve problems and add value to people by ensuring 'Mobility for Good.' We pride ourselves on our commitment to performance driven by three keystones: Leaders, Innovation, and People. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to avoid delays in processing your application.
Generated for personal interview prep · 2026-08-01 UTC · getajob.ai