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Strong fit if you enjoy host-facing work, live performance energy, and travel-based hospitality with American Cruise Lines rather than desk-bound ops.
As Cruise Director for American Cruise Lines, you lead guest entertainment and activities, host announcements and social events, coordinate with hotel and shore-excursion teams, and keep the daily program running smoothly for river or coastal passengers. Expect high guest visibility, schedule juggling, and problem-solving during embarkation and port days.
Build hospitality leadership, public speaking, event planning, and calm guest recovery skills. Cruise lines value prior entertainment, hotel, or tour-director experience more than formal credentials for this title.
No. The listing is on-site in the Fort Madison, Iowa area and shipboard work is typical for a Cruise Director.
Guest activities, entertainment, announcements, and day-to-day program leadership with the onboard team.
No specific certifications were provided for this posting; hospitality and guest-facing experience usually matter most.
Website: americancruiselines.com
Public cache only — not an employee review.
Cruise DirectorAmerican Cruise LinesFort Madison, Lee County Role Overview American Cruise Lines, the largest USA flagged cruise line in the United States, seeks enthusiastic and experienced individuals to join our shipboard team as Cruise Directors for the 2026 season. Our fleet comprises newly constructed vessels designed to provide a unique small-ship experience with no more than 200 passengers per vessel. Day-to-Day Responsibilities Welcome and introduce guests upon boarding, providing them with an overview of the cruise itinerary and onboard activities. Plan and lead daily events such as lectures, trivia games, and social gatherings to enhance guest experience. Maintain a positive rapport with crew members and other departments to ensure seamless coordination of shipboard operations. Handle guest inquiries and address any concerns or issues that arise during the cruise. Ensure compliance with all safety regulations and emergency procedures on board. Qualifications A minimum of 3 years of experience in hospitality, event planning, or a related field is required. Demonstrated leadership skills and the ability to work effectively under pressure are essential. Strong communication and interpersonal skills are necessary for interacting with guests and crew members. CPR and First Aid certification preferred but not mandatory. Working at American Cruise Lines American Cruise Lines offers a dynamic work environment where innovation and teamwork thrive. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests. We value diversity, inclusion, and continuous learning within the organization. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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