CRM Manager

Jugabet is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Plan and execute impactful campaigns using CRM tools, tracking results to optimize performance and engagement;

• Partner with cross-functional teams, including the product team to support the launch of new geographical markets, ensuring CRM readiness;

• Oversee reporting requirements, defining needs for new CRM functionalities, and refining existing processes;

• Stay updated on CRM trends and best practices, continually enhancing strategies and processes;

• Collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes;

• Manage daily CRM campaigns, overseeing activities to maintain high-quality standards;

• Process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution.

Experience you’ll need to bring:

•  At least 1+ year of hands-on experience managing CRM processes and marketing campaigns from briefing to setup;

•  Proficiency with no-code CRM platforms, such as Optimove, Smartico, or Customer.io;

•  Upper intermediate English, with strong written and spoken communication skills;

• Experience in the iGaming industry will be a plus.

It’s a perfect match if you have those personal features:

• Detail-oriented with strong focus on accuracy and campaign quality;

• Analytical mindset and data-driven decision-making;

• Strong organizational and prioritization skills;

• Proactive and comfortable working in a fast-paced environment;

• Passionate about improving customer engagement across multiple verticals.

We offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;

• Global Medical Coverage;

• Growth Opportunities;

• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.