Corque Hotel Front Office Manager

Join Chumash Enterprises as a Front Office Manager at Corque Hotel in Solvang, Santa Barbara County, and lead our hospitality team in delivering exceptional guest experiences. This is a full-time position where you'll oversee all front office operations and set the standard for service excellence in our community.

About the Role

As Front Office Manager at Corque Hotel, you'll manage all aspects of front office operations, from daily guest interactions to financial performance and team leadership. You'll establish and maintain the hotel's service standards while ensuring every guest receives the attention and care that builds lasting relationships and positive reviews.

What You'll Do

• Oversee front office team members and ensure consistent adherence to hotel policies, procedures, and guest service standards
• Manage front desk operations including check-in/check-out, reservations, and guest communications
• Maintain financial accountability for front office revenue, expenses, and cost control initiatives
• Address guest concerns and resolve issues promptly, ensuring satisfaction and loyalty
• Establish and monitor standards for cleanliness, organization, and equipment maintenance throughout the front office
• Develop and implement training programs to enhance team performance and guest service skills
• Enforce safety protocols and ensure compliance with hotel and legal requirements
• Coordinate with other hotel departments to support overall property operations

What We're Looking For

• Proven hotel management experience, preferably in a front office or guest-facing leadership role
• Strong knowledge of front office systems, reservations software, and hospitality operations
• Excellent communication and interpersonal skills with the ability to inspire and lead a team
• Exceptional customer service mindset and guest problem-solving experience
• Financial acumen and experience managing budgets and controlling costs
• Attention to detail and ability to maintain high standards across multiple areas simultaneously
• Flexibility to work evenings, weekends, and holidays as needed in a hospitality environment

About Chumash Enterprises

Chumash Enterprises operates Corque Hotel in Solvang, where we're committed to providing our guests with memorable hospitality experiences and our team members with meaningful careers in the hotel industry.

How to Apply

Ready to lead our front office team? Apply through this listing to start your career with Chumash Enterprises at Corque Hotel in Solvang, Santa Barbara County.